Daphne Turner

Daphne Turner

Training & Collections Manager

Followers of Daphne Turner2000 followers
location of Daphne TurnerMcKinney, Texas, United States

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  • Timeline

  • About me

    Founder of DTB Credit Solutions

  • Education

    • Strayer University

      2015 - 2018
      Bachelor of Business Administration (BBA) Social Media Marketing
    • Southern University and Agricultural and Mechanical College at Baton Rouge

      1986 - 1988
      None Mass Communication/Media Studies
  • Experience

    • NCO Financial Systems

      Oct 1998 - Aug 2009
      Training & Collections Manager

      Managed and trained a team of 20 debt Collectors and 2 Supervisors to secure past due debts. Provided the skills and tools necessary to achieve client expectations.

    • Rausch, Sturm, Israel, Enerson & Hornik

      Sept 2009 - May 2012
      Legal Collector

      Negotiated both, pre-and post-legal accounts. Requesting accounts for suit and notifying the Attorneys of request for Agreed Judgments if needed.

    • Commercial Recovery Systems, Inc.

      Jun 2012 - Oct 2014
      Collections / Recovery Manager

      Managed a team of 12 debt Collectors and 1 Team Lead.

    • Santander Consumer USA

      Oct 2014 - Aug 2016
      Late Stage Account Manager

      Loss prevention and recovery of past due auto deficiencies.

    • Lockhart Morris and Montgomery

      Aug 2016 - now
      Recovery Specialist
    • DTB Credit Solutions

      Aug 2021 - now
      Credit Repair Specialist
    • DTB Credit S

      Aug 2021 - now
      Credit Repair Specialist
  • Licenses & Certifications

    • CRC Basic Disputing Certified

      Credit Repair Cloud
      Aug 2021
    • CRC Certification Course

      Credit Repair Cloud
      Aug 2021
    • CRC Advanced Disputing Certified

      Credit Repair Cloud
      Aug 2021