Dylan Campbell

Dylan Campbell

General Manager

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location of Dylan CampbellManchester Area, United Kingdom

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  • Timeline

  • About me

    ...

  • Education

    • The University of Salford

      2013 - 2014
      Bachelor's Degree Tourism Management First Class Honors
    • The Manchester Metropolitan University

      2011 - 2013
      Foundation degree Tourism and Travel Services Management Distinction
  • Experience

    • Select Service Partner

      Jan 2005 - Jan 2007
      General Manager
    • Pizza Hut UK & Ireland

      Dec 2007 - Nov 2013
      • Waiter

        May 2011 - Nov 2013
      • Restaurant General Manager

        Dec 2007 - May 2011
    • Manchester Airport

      Nov 2011 - Aug 2012
      Community Engagement Project Manager/Researcher

      Project Manager/Researcher for Community Impact and Engagement Study

    • Airbus

      Apr 2013 - Dec 2013
      Community Engagement Project Manager/Researcher

      Independent researcher conducting an impact study to evaluate the community engagement program at Airbus in Broughton (near Chester).

    • Wagamama

      Nov 2013 - Jun 2014
      Waiter

      All aspects of customer service including order taking, delivery of food and drinks and dealing with customer enquiries.

    • MAG (Airports Group)

      Jul 2014 - Mar 2015
      Community Relations Intern

      - Responsible for organising events such as the Dragon's Den Enterprise Competition and Impact Conference- Managed a project including filming for the education website. This involved persuading colleagues and external contractors to discuss their career on camera which is then matched to footage of them conducting a typical day at work- Lead a project to complete an annual impact study at Manchester Airport including creation of survey, online delivery to key stakeholders, compiling results and presentation of report to Management Show less

    • Manchester Airport

      Mar 2015 - Oct 2021

      Assisting passengers with the journey through Manchester Airport. Airfield Safety & Compliance Officers ensure the safety of the airfield environment for all aircraft and people within the airfield while ensuring maximum utilisation of apron resources is achieved. Various activities are carried out including stand allocation, enforcement of local and national regulatory documentation, inspection of the airfield environment in line with the regulatory documentation and on aerodrome wildlife control. Ensuring the passenger journey through Manchester Airport is a smooth and pleasant experience by:- Assisting passengers to ensure they are compliant with security regulations- Hosting UK Border Force e-passport gates at the UK Border- Providing information at the Manchester Airport information desk- Assisting with passenger enquiries around the airport site- Queue management in security- Ensuring passengers are prepared for security screening

      • Customer Service Ambassador

        Nov 2020 - Oct 2021
      • Airfield Safety & Compliance Officer

        Feb 2016 - Nov 2020
      • Customer Services Officer

        Mar 2015 - Feb 2016
  • Licenses & Certifications

    • BA (Hons) Tourism Management (First Class)

      University of Salford
      Jul 2014