Felipe Gandra

Experience

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  Fashion Engineering

  May 2011 - Dec 2017

  Owner

  Founder of a clothing store that started as a delivery and over the years created a platform for online sales, thus having the mission of facilitating people's access to affordable clothing. Founder of a clothing store that started as a delivery and over the years created a platform for online sales, thus having the mission of facilitating people's access to affordable clothing. Always with an entrepreneurial spirit I had the opportunity to work in all areas of the company, being responsible for managing commercial activities, market intelligence, marketing, financial management, administrative and logistics. Always with an entrepreneurial spirit I had the opportunity to work in all areas of the company, being responsible for managing commercial activities, market intelligence, marketing, financial management, administrative and logistics. When I undertake, I consider that my greatest learning was soft skills, such as critical analysis, negotiation, ease in dealing with people and logistics.When I undertake, I consider that my greatest learning was soft skills, such as critical analysis, negotiation, ease in dealing with people and logistics. Show less

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  Prefeitura de Nilópolis

  Jan 2014 - Dec 2015

  Assistente de licitação

  Elaboração de Mapa comparativo, pesquisa de preços, arquivamento de pregões, atendimento aos fornecedores e ao público em geral. Participei na criação de editais e auxiliar de pregões.

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  Athletics CEFET/RJ-NI

  Feb 2014 - Jan 2018

  Founding member

  One of the founders of Atlética da CEFET Nova Iguaçu. This experience was very challenging, because in the beginning we worked in all areas such as events, sales, search for sponsors, recruitment of athletes and people to be part of the nososa team. I am grateful for the recognition that CEFET /RJ -NI has with athletics, because according to the direction, we managed to reduce the number of dropouts of students in our unit. It was a huge challenge, but the challenge was good, because it gave us the opportunity to leave a legacy in college, and even with all the difficulties the athletics has established itself and has been recognized in the university environment. Show less

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  Projetar Imobiliária

  Feb 2016 - Dec 2017

  Market Intelligence Assistant

  I worked in the area of market intelligence, doing research, analyzing numbers, to do the mapping and be assertive at the time of capture of real estate by brokers, making our properties are the standard of our customers and so we avoid the loss of sale and increase our revenue.

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  ESTG-IPVC

  Jan 2018 - Sept 2018

  Erasmus

  I was approved in an internal contest of CEFET / RJ federal government to study in Portugal in the period of 7 months.

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  Galle Tribute Restaurant European

  Jun 2018 - Sept 2018

  Administrative assistant

  I was responsible for controlling the restaurant's inventory, preventing some input for the operation of the restaurant and I was also responsible for looking for and negotiating prices with suppliers, causing the restorer to comply with the goal set for the acquisition of inputs.

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  Casa & Video

  Jan 2019 - Apr 2020

  I was responsible for a team formed by two assistants, in which our goal was to link the operation with the administrative sector of the distribution center. The main processes we controlled were: Attendance to the distribution center, where my team made the connection of logistics planning with the distribution center; control of the progress of the CD operation, causing the processes to occur at the correct time without causing delays for the rest of the operation, and when delays occurred I had to make immediate decisions; control of the occupation of the distribution center, where we checked if it was possible to carry out all the demand for the current day; division of demands into waves to optimize the processes of the distribution center; allocation of waves at the correct time for separation, causing all processes, after separation, no delays occurred. As an individual goal I had: The reduction of inventory processing time in order to increase the capacity of the CD and thus receive a greater number of demand / store per day; control the allocation index, with this I created a query in SQL and controlled the indicator by Power BI, in order to know if my team was allocating the waves at the correct time for separation, causing no delay in CD operations and that did not result in overtime for operators; control of the operational balancing of the real with the planned, that is, verify if the division of operators I planned, by operation, was being fulfilled.I participated in the main project of the company that is Omnichannel. I had as task to map the entire e-commerce sector, using Bizagi and using bpmn methodology, distribution center to optimize some processes, example this was the change in the process of EDL (Delivery in store), which caused us to send more goods occupying less space in the Roll, avoiding the high cost with freight. Show less Creation of improvements in the operational processes of the stores; implementation, guidance and training of new processes in order to optimize the work of employees bringing a lower cost and higher profit to the company; Analysis of indicators using Power BI, daily.During my cycle I participated in four projects of great importance to the company. The first was the optimization of the application that the IT team developed to facilitate the control of the store processes. My role was to map, through the BPMN methodology by Bizagi, the entire merchandising area of the company to insert the merchandising book in the application. Another project I participated in was the optimization of queue time, through sight management. This project reduced the time of the queues, through the improvements implemented in the process of opening the cash and also increased the revenue of the stores. I also participated in the credit card implementation project in the company, with the function of controlling the card inventory of all stores, causing me to create a spreadsheet in Excel to control the inventory of the card of the stores and monitored sales, through Power BI, weekly, so that no store lacked card. This project was very important for the company because it leveraged the numbers of new customers, average ticket and increased the company's profit. I also participated in the company's decentralized mobile delivery project, in which I was responsible for the mobile stock of the project issuing invoice and shipments by SAP, making inventory and releasing the cell phone for the delivery man to deliver to the store where the sale was made. Show less

  • Production Planning and Control Analyst

    Dec 2019 - Apr 2020

  • Operations and Projects Intern

    Jan 2019 - Dec 2019
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  B2W Digital

  Jun 2020 - Jul 2021

  Programa de novos talentos possui duração de 1 ano e tem objetivo formar novos gestores.Durante o programas temos reuniões quinzenais na qual somos desenvolvidos com os seguintes temas: Cultura, papel do líder, trabalho em equipe, trabalho interfuncional, relacionamento interpessoal, cumbucas, desenvolvimento individual e acompanhamento do projeto que cada novos talentos possui. • Atualmente sou e responsável pelo projeto HUB flash, cuja o objetivo é reduzir 60% o tempo médio do pedido no HUB , contribuindo para a redução do tempo de entrega dos pedidos, fazendo com que sejamos mais relevantes na vida dos nossos clientes;•Responsável pelas análises de causa e planos de ação (PDCA e FCA) de 9 hubs, com objetivo de termos ações que atuem na causa raiz do problema;• Tenho como responsabilidade garantir o bom funcionamento do sorter do HUB de Seropédica, fazendo com sejamos mais produtivos, e reduzindo o retrabalho diminuindo a taxa de rejeito do equipamento;• Responsável pela implementação e controle do TLT (treinamento no local de trabalho) através do método SDCA no HUB de Seropédica. Show less

  • HUB Transportation Coordinator

    Jun 2021 - Jul 2021

  • Novos talentos

    Jun 2020 - Jun 2021
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  Americanas s.a.

  Jul 2021 - Feb 2025

  Responsável pela gestão de transporte no abastecimento de 569 lojas distribuídas em diversas regiões, incluindo Rio de Janeiro, Minas Gerais, Ribeirão Preto, Bauru, Mato Grosso, Mato Grosso do Sul, Goiás, Brasília, Tocantins, Rondônia, Acre e Sul do Amazonas.Além disso, atuo como Key Account de 7 operações Cross docking terceirizados, localizados nas regiões de Ribeirão Preto, Bauru, Juiz de Fora, Cuiabá, Campo Grande, Brasília e Contagem.Gerencio uma equipe de 90 associados, incluindo 4 coordenadores operacionais e 12 supervisores, com o foco em conduzir o time de acordo com nossa cultura e criar uma equipe de alto desempenho. Principais indicadores operacionais:- Acidentes: 0- OTIF (On-Time In-Full)- On-time Delivery- Chegada e saída no prazo na origem- Estoque em trânsito- Disponibilidade de atendimento- CMU (Capacidade Máxima Utilizada)- Ocupação de frotaMeu trabalho é focado em entregar excelência no atendimento aos clientes internos e externos, buscando sempre a melhoria contínua, otimização dos processos e gestão de pessoas. Principais projetos desenvolvidos:- Pitstop: Melhoria no tempo de parada dos veículos.- Unitização do abastecimento das lojas até 100km: Otimização da logística de distribuição.- Pitstop de carregamento e liberação no CD: Redução de tempos de espera e aumento da produtividade.- Execução 2.0: Implementação de processos de execução mais eficientes.- Motorista Ouro e Gestão de Transportadoras/Motoristas: Programas de qualificação e desempenho para motoristas e transportadoras.- NPS Transporte: Implementação de sistemas de monitoramento da satisfação de clientes com a área de transporte. Show less Principais projetos Head do projeto de entregas sustentáveis no Rio de Janeiro – B2C;• Head do projeto de entregas nas favelas no Rio de Janeiro – B2C;• Crescimento exponencial profissional – 6 promoções em 3 anos.• Prospecção, gerenciamento da rotina in loco e direcionamento estratégico de 25 parceiros de entregaslast mile do Rio de Janeiro e Espírito Santo.• Projeto PitStop- Redução de 85% no carregamento da logística e ganho de 60% na produtividade daloja.– B2B• Responsável pelas entregas dos pedidos do e-commerce e do abastecimento de lojas.• Abastecimento de 281 lojas do Rio de Janeiro e Juiz de Fora;• Regional com share de 30% na participação das vendas da cia. (550k pedidos/mês)• Entregas de itens com perfil leve e pesado do e-commerce, canais B2B, B2C e coleta reversa, nasetapas de first mile, last mile e abastecimento de lojas;• Integração do abastecimento entre os canais online e offline (O2O);RESERVADA• Gestão de Pessoas – 4 coordenadores respondendo direto e um time com 126 pessoas;• Gestão operacional e viabilidade de parceiros – 17 bases parceiras de last mile;• Definição de malha e roteirização – 100% dos ceps atendidos na demanda abaixo de 30kg e 70% dosceps atendidos acima de 30kg);• Projeto base favela – 3 bases favela;• Projeto micromobilidade – 7 microbases;• Gestão de budget – Online 9MM/mês e Offline 2MM/Mês;• Principais indicadores:Mundo digital – Performance cliente, Performance de entregas 24h e 48h, ONTIME, Indice de reclamação noSAC, CMU, Perdas, Acareação, Performance de coleta, Indicador de gente (Pulses).Mundo físico – OTIF (in full x ontime), NPS, CMU, índice frete, estoque em trânsito, indicadores de execução(chegada e saída do veículo no horário), ruptura de item. Show less Facilitador na entrega de sonhos dos clientes do grupo americanas, no Rio de Janeiro e Espírito Santo. Responsável pela operação de last mile do E-commerce do universo americanas no Rio de Janeiro e Espírito Santo. Representatividade de 20% das entregas do Brasil (320k entregas mês);Integração do abastecimento de lojas físicas com a entregas da nossa plataforma digital; Gerenciamento da Rotina Operacional; Gestão de budget; Definição de malha; Expansão da micromobilidade e bases favela; key account. Show less

  • Transportation Operations Manager II - RJ | MG | SPI | CO | TO | AC | RO

    Apr 2024 - Feb 2025

  • Manager of Transportation RJ I | E-commerce and Stores

    Mar 2023 - Apr 2024

  • Last mile Operations Manager | RJ+ES

    May 2022 - Apr 2023

  • Last Mile Transportation Coordinator

    Jul 2021 - May 2022
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  Mercado Livre

  Feb 2025 - now

  Regional Operations Manager | e-commerce