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Sandrine Nankoo

Sandrine Nankoo

Transaction Processing Associate

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  • Timeline

  • About me

    Customer Success Manager

  • Education

    • MCCI BUSINESS SCHOOL

      2017 - 2018
      Diploma - BTS Management des Unités Commerciales BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES

      Major de Promotion

    • Notre Dame College

      2011 - 2017
      Higher School Certificate Business and Travel & Tourism

      Activities and Societies: *Vice Head Girl

    • Vatel Mauritius

      2018 - 2019
      Bachelor's degree Hospitality/Management

  • Experience

    • Accenture

      Jan 2017 - Sept 2018
      Transaction Processing Associate

      *Beyonder of the Month October 2017*Accounts Payable Department for an International Customer*Process customer requests via email an by telephone*Use of Excel

    • THE FACE SHOP

      Aug 2017 - Dec 2017
      Internship Trainee

      *Advise/Recommend customers on beauty products*Creating a 'Project for the Development of the shop' based on loyalty of customers*Achieving various tasks on 'Analysis and Conduct of the Commercial Relationship'-Sales Techniques-Satisfaction survey on loyalty program-Survey on competitors-Searching on the innovative ways to build loyalty on the customers-Use of Sphinx, Word & Excel

    • Hospitality Plus

      Nov 2018 - Apr 2019
      Internship Trainee

      Working in the Business Development and the Revenue Management department allowed me to develop and improve my knowledge in different tasks.*Basic knowledge of Global Distribution System - Sabre*Understand the different Online Travel Agencies - Booking.com, Expedia, Agoda*Benchmarking/Recommendation*Analysis of social media*Development of website strategy

    • Vatel Mauritius

      Apr 2019 - Sept 2021
      Marketing Coordinator

    • GoFLUENT

      Apr 2022 - now
      Customer Success Manager

  • Licenses & Certifications

    • Major de Promotion BTS MUC 2018

      MCCI business school

  • Volunteer Experience

    • Vice Head Girl

      Issued by Notre Dame College on Mar 2016
      Notre Dame CollegeAssociated with Sandrine Nankoo