Hazem Alshami

Experience

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  Miniso Jordan

  Feb 2020 - Jul 2021

  Sales Support Representative

  - Help troubleshoot problems with customers orders, customers accounts and other related issues. - Provide the sales team with data reports and sales guides. - Monitor sales preference through sales tracking tools and report progress to sales representatives. - Work with account manager’s to create and implement targeted sales strategies. - Provide customer service by staying on top of pending orders and customer requests.

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  Mada Jordan

  Jul 2021 - Jul 2022

  Sales Executive

  - Build and maintain relationships with clients and prospects. - Build and maintain professional networks. - Meet with potential clients to determine their needs

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  OpenSooq.com - السوق المفتوح

  Jul 2022 - Nov 2023

  Sales Account Executive

  - Create detailed business plans designed to attain predetermined goals and quotas- Manage the entire sales cycle from finding a client to securing a deal- Unearth new sales opportunities through networking and turn them into long-term partnershipsPresent products to prospective clients- Provide professional after-sales support to maximize customer loyalty- Remain in regular contact with your clients to understand and meet their needs- Respond to complaints and resolve issues to the customer’s satisfaction and to maintain the company’s reputation- Negotiate agreements and keep records of sales and data عرض أقل

• 

  51Talk

  Nov 2023 - now

  Account Manager

  • Communicating with clients to understand their needs and explain product value. • Building relationships with clients based on trust and respect. • Collaborating with internal departments to facilitate client need fulfillment. • Collecting and analyzing data to learn more about consumer behavior. • Keeping accurate records pertaining to inventory and account notes. • Maintaining updated knowledge of company products and services. • Resolving complaints and preventing additional issues by improving processes.• Identifying industry trends. • Acting as a client advocate with a focus on improving the buyer experience عرض أقل