Sai Vishnu J

Experience

• 

  Thomson Reuters

  Aug 2007 - Oct 2012

  Lead a Six Sigma Project in Multiple location in both Chennai as well as Hyderabad and in 5 different StreamsProduct development and strategizing for cost efficiency in different streams..Lead a team of patent analysts and responsible for the quality of the information solution product Interaction with the clients and the headquarters in London, UK for developing the product and addition of new featuresKnowledge transfer and process integration from offshore hubsImproving the quality and the design of the information solution productTraining of new analysts (trained 5 new analysts)Experience in Quality Management tools like SPC/SQC, Control Charts, Minitab etc. Show less

  • Process Lead

    Jun 2011 - Oct 2012

  • Senior Research Analyst

    Apr 2011 - Jun 2011

  • Analyst

    Aug 2007 - Mar 2011

  • Junior Analyst

    Aug 2007 - Apr 2010
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  Kadence International

  Oct 2012 - Nov 2013

  Assistant Manager - Operations

  • Handle team to improve the efficiency and production.• Process Optimization and to add value to the company.• Prepare a model for measuring effectiveness of employees using scorecards and also link it with profitability.• To act as a change agent with process excellence / Six Sigma principles.• Implementation of MIS• Analyse the process impedance and find an optimal solutions to smoothen the process.• Reduce the average working hours per employee by 8 hours per person per week. (Work Life balance)• Prepare and update the template folder for all the research processes (Eg Proposals, Credentials, Questionnaires, Discussion guides, project management documents, Reports and other documents that are necessary for the business)• Prepare Standard operating procedures (SOP) for all processes.• Increase the motivation of employees by enabling them to work more efficiently and decreasing the time worked on tasks. Obtain work life balance for all employees Show less

• 

  NGA Human Resources, an Alight company

  Dec 2013 - now

  Operations RoleResponsible for running the full spectrum of payroll , customer service and data management globally to ensure timely and accurate serviceDefine, Incorporate, and Review Metrics to Evaluate the Effectiveness and Efficiency of HR ServicesEnsure adherence to company policies, statutory compliance, internal and soc controls.Develop Processes and Procedures that are Efficient and Meet Customer NeedsEstablish core components and frameworks for services.Govern Payroll & Time Programs and Policies.Lead key inter dependencies between systems and processes.Identify constraints and process improvement through continuous improvement Collaborate with the different global teams to support global programs aligning to strategic objectives.Assess service level performance and analyze data to identify actions from service metrics.Operation Excellence RoleManaging multiple Lean six sigma projects which involves analyzing end-to-end process, people, stakeholder, technology and customer management for driving change with over 150+ associates for multiple HR Operations including HR, talent management (L&D), payroll (UK, Australia, New Zealand and India), benefits and resourcing functions. Analyzing complex business challenges and driving continuous improvement in metrics, SLAs and automation. Recent Projects: Remediation / client success / client retention of an Australian finance sector organisation (Payroll and HR admin tasks)Advisory RoleHelping our Partners and Customers to improve the effectiveness of their HR Service Delivery Model and HR Operations.(HR, talent, payroll, L&D, benefits and resourcing functions)Advising their next HR Processes delivered through Cloud HR systems such as Workday, Oracle and SAP. Supporting the Vendor selection process of their Next Generation Cloud platform through design thinkingRecent Projects: HR transformation and enabling to set up a shared service center for Global Petrochemical sector organisation Show less

  • Senior Operations Manager

    Nov 2017 - now

  • Manager Quality

    Jan 2015 - Nov 2017

  • Assistant Manager Quality

    Dec 2013 - Dec 2014
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  Alight Solutions

  Jun 2021 - now

  Director - Payroll services at alight

  Operations RoleResponsible for running the full spectrum of payroll , customer service and data management globally to ensure timely and accurate serviceDefine, Incorporate, and Review Metrics to Evaluate the Effectiveness and Efficiency of HR ServicesEnsure adherence to company policies, statutory compliance, internal and SOC controls.Develop Processes and Procedures that are Efficient and Meet Customer NeedsEstablish core components and frameworks for services.Govern Payroll & Time Programs and Policies.Lead key inter dependencies between systems and processes.Identify constraints and process improvement through continuous improvementCollaborate with the different global teams to support global programs aligning to strategic objectives.Assess service level performance and analyze data to identify actions from service metrics.Operation Excellence RoleManaging multiple Lean six sigma projects which involves analyzing end-to-end process, people, stakeholder, technology and customer management for driving change with over 150+ associates for multiple HR Operations including HR, talent management (L&D), payroll (UK, Australia, New Zealand and India), benefits and resourcing functions. Analyzing complex business challenges and driving continuous improvement in metrics, SLAs and automation.Recent Projects: Remediation / client success / client retention of an Australian finance sector organization (Payroll and HR admin tasks)Advisory RoleHelping our Partners and Customers to improve the effectiveness of their HR Service Delivery Model and HR Operations.(HR, talent, payroll, L&D, benefits and resourcing functions)Advising their next HR Processes delivered through Cloud HR systems such as Workday, Oracle and SAP.Supporting the Vendor selection process of their Next Generation Cloud platform through design thinkingRecent Projects: HR transformation and enabling to set up a shared service center for Global Petrochemical sector organization Show less