Angie Foo

Experience

• 

  Allianz General Insurance

  Jan 2000 - Jan 2004

  Executive, Quality Improvement

  Facilitate divisions/departments/branches in documented procedures; monitor compliance with regulatory bodies and performance by gathering data; handle complaints received and resolve problems.

• 

  MALAYSIAN ASSURANCE ALLIANCE BHD

  Jan 2004 - Sept 2006

  Executive, Quality Improvement & Compliance

  Review and assess productivity and efficiency, policies and procedures affecting internal and external customers; monitor performance of divisions/departments/branches by gathering data and reviewing to benchmarks.

• 

  Taylor's Education Group

  Jan 2006 - Feb 2010

  Systems & Methods

  Coordinate automation of core processes and system implementation, conduct training, oversee business process reengineering and documentation on campuses.

• 

  INTI Education Group

  Feb 2010 - Nov 2011

  Systems & Processes

  Drive business and academic process improvement initiatives and workflow documentation; introduced Value Stream Mapping.

• 

  Manipal International University

  Jan 2011 - Jan 2022

  Initiated Youth Development Centre and Youth Explorer and Leadership Programmes; Established VC SPARKS Award linked to Edinburgh Award; Established Student Leadership Programme; Established Student Center and Feedback Unit; oversee Student Government. Member of School of Business and Management; developed the curriculum for classroom and online instruction; trained Conversational Mandarin for continuous professional development (CPD) clients. Drive process improvement and continual quality improvement; ensure quality of academic programs and compliance with regulatory requirements; conduct internal audit and consult stakeholders on MQA accreditations; train faculty on OBE; led Value Stream process improvement team. Lead and manage the Programme Enquiry and Counselling team to ensure all the team are working in line with the university’s vision, mission and objectives.Ensure the process of counselling and application is smooth running, and continuously improve where necessary. Setting up of Quality Management System (QMS) for the University.

  • Student Services

    Jan 2019 - Jan 2022

  • Lecturer, Mandarin Subjects (concurrent)

    Feb 2015 - Jan 2022

  • Quality Assurance & Audit

    Jan 2012 - Jan 2019

  • Head of Programme Enquiry & Counselling

    Feb 2012 - Nov 2012

  • Quality Assurance & Audit

    Jan 2011 - Jan 2012
• 

  Coachellas

  Jan 2022 - now

  Executive Director

  A start-up education consultancy services company that delivers innovative and highly contextualized and pedagogically sound training curriculum to diverse communities of learners.

• 

  Freelance

  Jan 2022 - now

  Adjunct Lecturer

  Teaching Mandarin subjects to university students

• 

  Twinkle 21 Crystals & Collection

  Sept 2022 - now

  Director & Founder

  Specialised in crystals, gem stones, jades, we offer wide range of collections and customised design jewellery.

• 

  Taylor's University

  Jan 2023 - now

  Manager - Student Engagement & Leadership, Student Development

  To initiate, manage and execute activities focusing on youth development which create holistic learning experience and future-ready graduates. Nurturing youths to develop a growth mindset to become independent and lifelong learners, creating future leaders who are able to steer a team towards its goals and impact, enabling youths to acquire and apply holistic capabilities to enhance graduate employability.