Troy Shults

Experience

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  Central Michigan University

  Sept 2000 - Sept 2001

  Student Athlete

  NCAA Men’s Division 1 Wrestling team

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  Transfreight

  May 2004 - Aug 2004

  Internship

  Internship at the Toyota Motor Mfg Plant in Evansville, INI worked in the transportation office where I coordinated expedited delivery services for Toyota manufacturing parts from various states, Canada and Mexico in order to support the Toyota JIT processing facility.

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  Toyota

  Jan 2005 - May 2005

  Internship

  Internship - Toyota Technical Center (TTC) in Ann Arbor, MichiganI worked at the prototype headquarters of Toyota where I procured prototype parts for future vehicles. I spent the majority of my time working on the 2006 Toyota Tundra.

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  Pulte Homes

  May 2005 - Aug 2005

  Internship

  Internship - National Supply Chain and Logistics Group in the Corporate Headquarters... Bloomfield Hills, MI. I worked for Dana Barton and helped to organize the National Spec Level Consolidation effort to leverage our purchasing power with national suppliers.

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  UPS

  Mar 2008 - now

  Proven business leader supporting Global Product Innovation and New Product Development of digital and physical logistics services. I have nearly 16 years of domestic and international business experience and acumen in marketing, sales, engineering and operations. I use my expertise in logistics and supply chain to build and deploy frictionless consumer and merchant service offerings. In my current role, I help merchants of all industries and sizes take advantage of UPS’s weekend service portfolio, including residential and commercial delivery as well as pickup services. Additional Responsibilities Include: Strategic roadmap development, financial / profit analysis, data analytics, go-to market strategy, brand communication, market research / consumer research and executive communication. Show less I was part of the Corporate UPS Access Point network deployment team supporting the launch of this first to market service across the United States. My responsibilities included vendor & alliance management, business planning, retail recruiting, reporting and data analytics. UPS launched this exciting new service last year as a way to improve the delivery experience for consumers throughout the United States. You may have seen the extensive media coverage during the holiday season, including segments on The Today Show and Good Morning America.With this new service, UPS makes an initial delivery attempt at the consumer’s home. If no one is at home to accept delivery and if UPS is unable to leave the package then UPS will leave a delivery notice on the door and deliver the package to a convenient UPS Access Point location™ in the neighborhood. This significantly improves the delivery experience for consumers, as they are now able to more conveniently retrieve their package, on their schedule, without waiting the next day for delivery or having to travel to a UPS facility. Show less I was responsible for planning, developing and launching strategic global marketing initiatives both internally and externally focused on developing a value-based, customer-centric sales approach with customers across various industry segments throughout Asia Pacific.- Created and structured the development of industry specific sales strategies to grow business across all marketing segments- Supported over 700 sales professionals in 14 major Asian geographies- Built a value based sales culture to support strategic marketing directives- Developed, coordinated, and launched frameworks targeted to improve profitability- Created country and industry specific market sizing opportunity models- Built and deployed country specific initiatives to grow segment revenue- Reviewed with senior level leadership on a monthly basis Show less I was the Southern California area Segment Marketing Manager at UPS working with companies in the Industrial Manufacturing and Automotive industries. I was responsible for creating awareness, driving value, and helping our sales & marketing teams teach customers about the importance of logistics.- Created and structured the development of industry specific sales strategies to grow business across all marketing segments. - Supported 125 sales professionals in converting new business throughout 2010 and 2011 - Worked with industry associations and corporate marketing teams to identify new opportunities within the Central California territory - Developed segment specific sales collateral to support conversion sales and direct messaging to target markets - Helped build a value based selling culture to support organization directives Show less I was the Industrial Engineering Section Manager overseeing the route optimization, delivery improvement team that utilizes routing software, load optimization, and telematics to improve safety, service and performance. Moreover; I directed the time allowance measurement group, which focused on the standardization of driver delivery methods and dissects their "daily routine" into consistent time measurements. Overall, my team utilized technology to improve accountability, safety, service, performance and created standardization throughout Colorado & Wyoming management teams and hourly employees. I managed a group of 7 full-time management (salary) employees.I started at UPS as a Management Trainee in the Industrial Engineering department in February of 2006. I was then promoted to a full-time Supervisor in the Industrial Engineering department in September of 2006. And in March of 2008, I was promoted to a section leader (manager) position. I have completed various rotations while at UPS. From daily center dispatch to vehicle management; from building & facilities expansions to data research planning; from the Democratic National Convention to technology deployments (route optimization, gps tracking, and special customer deliveries). Show less I was the lead manager in charge of all the delivery, pickup, marketing and branding efforts for UPS during the 2008 Democratic National Convention in Denver, Colorado. I organized a team of approximately 60 management people within UPS. I worked hand in hand with local police, fire department, the United States Secret Service, Postal Inspection Team and the participating venues. This project extra consideration as there were three separate security locations that required extensive planning, coordination and clearance. The event was a complete success in the eyes of the customers, diplomats and upper management. Show less

  • Director of Strategy

    Dec 2023 - now

  • Global Strategy Office - International Strategy Senior Manager

    Feb 2022 - Dec 2023

  • Senior Manager Corporate Global Product Innovation, New Product Development

    Mar 2017 - Feb 2022

  • Manager Corporate Global Product Innovation, New Product Development

    Jun 2015 - Mar 2017

  • Segment Marketing Strategy Manager, APAC Region

    Jul 2012 - Jun 2015

  • Marketing Manager, Industrial Mfg. & Automotive Segments

    Apr 2010 - Jul 2012

  • Industrial Engineering Section Manager

    Feb 2006 - Apr 2010

  • Public Affairs Manager

    Mar 2008 - Sept 2008