Mark Poor

Experience

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  The Cheesecake Factory

  Feb 2000 - Oct 2011

  General Manager

  $9-15 million upscale casual dining high volume operations * Successful turnaround of two properties with negative store sales with 7 years in GM role * DC brought from $9-$10 million, Nashville from $9-$13 million with top tier metrics* Presidents Circle Award Winner, Two-time top service award winner with VP hosted dinners

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  Rusty Pelican Miami

  Nov 2011 - Jul 2013

  General Manager

  $14mil fine dining restaurant and event space, now operating at $24mil* Renovation and reopening of Rusty Pelican after 40 year of operations * Effective partnering with Chef Michael Gilligan, service and special events teams with seated events up to 400, standing up to 1,000* 200 Bottle wine list and mixology program developed for high volume with sub 20% cost * Ritz Carlton fine dining service model implemented with full management engagement

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  Rosa Mexicano Restaurants

  Aug 2013 - Feb 2016

  Multi Unit General Manager

  In store turn around role with revenue loss and profit margins stabilized in underperforming properties* Recruiting, on-boarding, training and mentorship of multiple management teams and senior GM’s* Effective implementation of Hot Schedules and custom forecasting tools for 2% labor improvement* Test region for company rollouts including menu revisions, costing analysis and equipment testing

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  Prime Marina Group

  Feb 2016 - Jun 2019

  Director Of Operations

  Operations oversight, asset evaluation, restaurant concept development * Renovations and redesign of Monty’s Raw Bar including website revamp, beverage program overhaul, menu redesign paired with revised kitchen equipment, kitchen display system install, complete private dining room remodel and full raw bar redesign* Restaurant concept development with South Hampton, Rhode Island and St. Augustine properties as well as asset evaluation of asset acquirement in Key West, Key Largo and Stuart Fl Show less

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  Waterfront Restaurants and Consulting

  Jul 2019 - Jun 2024

  Principal

  Restaurant and leadership consulting specializing in waterfront high volume properties. Focus on turnaround and growth of each property or brand both pre and post pandemic.* NDA's signed with multiple brands and restaurant groups with leadership and retention issues, declining sales and COG increases, revisiting brand identity and operational goals, benchmarks and incentives for both growth and sale* Operational improvements for purchasing and selling properties with the triple achieved as well as exit strategies for owner operators* Implementation of world class sales strategies and tactics for optimal growth in all restaurant categories from QSR to fine dining Show less

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  Shooters Waterfront

  Feb 2020 - Oct 2021

  General Manager

  General Manager taking sales from a record $18mil to $25mil post pandemic. Intended to step into a director role with the purchase of new restaurant properties but stayed in GM role after the pandemic closure* Maximized staffing and patio seating post pandemic running increased revenue with lower labor labor each quarter post pandemic, peaking at $25mill* Improved sales and execution with the implementation of Toast and KDS, focusing sales teams on retention and sales growth, maximizing all categories of restaurant and private event sales. Show less

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  Windward Restaurant Group

  Jul 2024 - now

  Chief Operating Officer

  Partnering with Windward Marina Group to purchase, create and manage waterfront restaurant concepts throughout the state of Florida* Lighthouse Grille at Stump Pass, Boondocks Restaurant & Tiki Bar Future locations:* Royal Palm Marina, Sadler Point, Camachee Cove & Amelia IslandPotential Purchases:* Waterfront properties either with restaurants or marinas with potential to build and develop restaurants or bars