Sean McKibbin

Experience

• 

  Debenhams

  Oct 2009 - Jan 2011

  Sales Advisor
• 

  Tripp Ltd

  Jun 2011 - Jun 2015

  Sales Representative
• 

  Fossil Group, Inc.

  Jun 2015 - Oct 2015

  Sales Advisor
• 

  River Island

  Oct 2015 - Oct 2016

  Sales Advisor
• 

  Santander UK

  Oct 2016 - Mar 2022

  Project Consultant

  As Project Consultant, I played a key role in optimising the bank's new AI-powered virtual assistant. This required collaboration with cross-functional teams, including product owners, developers, UX designers, and financial compliance officers, to improve customer interactions, streamline banking processes and ensure regulatory adherence.My responsibilities included analysing the chatbot's performance, identifying areas for cost reduction, improving customer experience, managing project timelines, and drawing from a deep financial and banking knowledge to design a sophisticated AI. Show less

• 

  Studio Fourteen Commercial

  Apr 2017 - Mar 2022

  Digital Content Creator

  I am a freelance digital content creator, specialising in promotional photography and videography. Experienced working with a range of local brands, including Henderson Foodservice and Barista Bar.

• 

  Allstate Northern Ireland

  Mar 2022 - now

  As Senior Communications and Engagement Consultant, I lead on several initiatives designed to enhance employee security awareness and reduce the company's level of human risk. This has required my successful management of strategic communication campaigns, training programmes, and engagement projects that can translate complex security concepts into clear, actionable messaging for a diverse audience and stakeholder base. On a daily basis, I co-ordinate with cross-functional teams and manage competing deadlines to ensure that projects meet stakeholder expectations and align with wider business objectives. My strong organisational and communication skills enable me to manage all aspects of the projects that I lead on, including people management, budget management, event co-ordination, marketing and design, metrics and analytics, and board reporting. Key highlights from this role include:- leadership of Allstate's award-winning education programme, Cyber Safety, which has reached over 45,000 people globally;- CyberFirst ambassadorship, working alongside stakeholders from the National Cyber Security Centre to run educational activities for Northern Irish students; and- design and co-ordination of corporate communication workshops for Allstate's leadership teams. Show less

  • Senior Human Risk Communications and Engagement Consultant

    Mar 2024 - now

  • Human Risk Communications and Engagement Consultant II

    Mar 2023 - Mar 2024

  • Human Risk Communications and Engagement Consultant

    Mar 2022 - Mar 2023