Diamond Staley

Experience

• 

  Boys & Girls Club of Metropolitan Baltimore

  Dec 2017 - Jan 2019

  • Combined discipline plan with effective measures and lesson plans to increase concentration, participation and progress student accountability• Supervised and evaluated children• Conducted daily age appropriate activities in education, technology education, social recreation, arts & crafts and or physical education• Conducted family outreach• Assisted with educational needs through tutoring and homework assistance• Developed and implemented interesting and interactive learning media to increase student understanding of course materials Show less · Set up cloud storage/server for organization· Provide day-to-day server support to improve workflow· Maintain and troubleshoot network printers, network firewalls, network servers at administrative office and club sites· Install, upgrade and maintain computer anti-virus on the network to ensure data security and protection· Troubleshoot and resolve computer and other IT problems and malfunctions· Assist with re-configuring administrative accounts at club sites· Research and assist with selecting a new email provider, and website host· Assist with transferring accounts and information over to new email provider and website host· Assess all computers/electronic devices at the administrative office and club sites· Provide basic computer training to current and future staff at the administrative office and club sites· Connect computers and electronic devices to wifi accounts at club sites Show less

  • Youth Development Professional

    Jan 2018 - Jan 2019

  • Intern

    Dec 2017 - Jan 2018
• 

  NPower

  Jan 2019 - now

  • Cultivates strong connections with alumni by organizing events, networking opportunities, and communication efforts to keep alumni engaged with the organization. • Managing newsletters, emails, and social media platforms to keep alumni informed about news, events, and opportunities to engage with the organization.• Encourages alumni to give back through volunteer work, whether as guest speakers, mentors, or by supporting current students and organizational initiatives.• Collaborating with development teams to encourage alumni giving, overseeing campaigns, and working on strategies to increase donations and financial support from alumni.• Led and coordinated community outreach programs, fostering partnerships with local organizations to support underserved populations, resulting in increased community participation by 40% and the successful implementation of multiple service projects. Show less •Collect and track data including student assessments , scores and classroom performance to create reports and share insights with management.•Taught and certified students in curriculum that covered CompTIA IT Fundamentals , Cisco Certified Entry Network Technician (CCENT) ,Information Technology Infrastructure Library (ITIL) and CompTIA A+.•Recruited and supervised teams of students on several volunteer events highlighting students technical skills in core areas such as hardware and network troubleshooting.•Managed , maintained and tracked staff and student inventory. Show less

  • Alumni Engagement Manager

    Jul 2021 - now

  • Assistant Technical Instructor

    Jan 2019 - Jul 2021