Deric Kolvenbach

Experience

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  Dylan's Run

  Sept 2005 - Sept 2012

  Volunteer

  Dylan’s Run is a 2 mile run/walk for the Autism Society of Southeastern Wisconsin and autism research taking place at Henry Maier Festival Park.Working the run/walk participants registration table taking donations and getting individuals and groups registered,Working at the gate of the parking lot that is reserved for volunteers and walk/run participants.Other various tasks to assist in making the run/walk a great experience for volunteers and participants alike.

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  National City Bank

  Jul 2007 - Sept 2008

  Bank Teller

  Excelled in customer service and solving any issues customers may have.Ability to sell products the bank offered, set up savings and checking accounts based on customers' needsAbility to keep customers loyal, despite the bank going through a buyout

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  Marine Corps Recruiting

  May 2008 - May 2011

  Data Network Specialist

  My job in the Marines was an 0651, Data Network Specialist. Data network specialists are responsible for the installation, configuration, and management of data network systems in both a stand-alone and client-server environment, including MS Exchange, Defense Message Systems, and other authorized data network systems. They install, confiqure, and maintain network services, both hardware and software. They also plan and execute the integration of multiple information systems in a network environment, evaluate and resolve customer information system problems, and effect required hardware upgrades and repair to maintain mission capability. This MOS will be assigned and voided only by the authority of the CMC (MM). Show less

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  Duncan Solutions

  Jun 2012 - Oct 2012

  Tier II Helpdesk

  Providing technical support to Duncan customers and internal users. Handled preparation and set-up of new hardware in Duncan corporate office. Managed hardware and software asset inventory. Supported Duncan proprietary hardware and software products.

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  Palermos

  Nov 2012 - Feb 2013

  Tier I/II Helpdesk

  Conduct phone and onsite support functions for all areas of responsibility. Assist the IT/IS team with the execution of a variety of projects to support the business. Provide prompt response to mission critical outages affecting the business. Willing to work various shifts based on company needs and technology initiatives. Support IP based switching at an entry level while working with internal/external resources. Deploy hardware and software to ensure optimal systems availability. Manage small to medium sized projects according to agreed upon budgets and schedules. Assist with technology planning through ongoing research. Embrace Palermo’s MVP’s. Organize and prioritize help desk tickets in order to ensure maximum productivity. Interact with other team members and managers in a cooperative, constructive manner. Show less

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  Northwestern Mutual

  Mar 2015 - May 2015

  Helpdesk

  The Help Desk Technician is responsible for providing both 1st and 2nd level operational productivity assistance to Field customers on computer and related hardware and software technologies. Responsible for the resolution of all Field Link computer associated problems. The Field Help Desk Technician supports the Network Support Division (NSD) management with responsibilities for collecting, analyzing, interpreting, and recording of highly technical and diverse data required for both problem identification and effective maintenance of the Field’s computer system. Manages proprietary software changes and the introduction of new and highly complex technologies. Show less

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  South Harbour Milwaukee

  Jun 2018 - Sept 2018

  Site Lead

  Responsible for day to day maintenance for the site and equipment for loading and unloading product from tanker trucks. After product was loaded, I had to weigh the trucks and fill out all applicable DOT paperwork verifying that they were kept road legal. Other administrative duties included scanning and filing daily drop offs and pick ups of product to keep an accurate count of product on hand.

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  Waltco, Inc

  Apr 2021 - now

  Truck Driver

  Responsible for sorting, scanning and safely delivering sensitive materials on time. We haul mail for the US Postal Service and time sensitive, life saving perscription medications including Covid19 vaccinations and tests.