Steven Garratt

Experience

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  Mountbatten Program

  Jan 2008 - Feb 2009

  Marketing Assistant for McGraw-Hill Education

  • Supported education consultants with data analysis and marketing material requests as well as collating and presenting target market information for presentations and business meetings• Managed events from start to finish ensuring all relevant materials were delivered on time, accommodation was booked and on-site services were set up correctly• Maintained budget reports for all marketing events and materials• Coordinated the development and production of government proposals and RFP responses to differentiate the company’s products and ensure compliance with RFP requirements• Successfully designed and implemented the new internal SharePoint site for the department• Managed and monitored the CRM system, Salesforce, for all education consultants to ensure that the sales funnel and forecasted income was accurate Show less

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  Lloyds Banking Group

  May 2009 - Mar 2014

  Administrator

  • Built and maintained internal and external client relationships • Managed data across a broad spectrum of platforms for each individual client• Monitored reports for clients from start to finish ensuring deadlines were met• Dealt with client problems and queries on a daily basis and provided solutions• Completed training in internal fraud, mortgage crime, complaint handling and effective teamwork exams• Analysis of data for external clients to help the company identify trends and improve service levels and shared this with management and colleagues through PowerPoint presentations Show less

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  Trinity College London

  Mar 2014 - Oct 2023

  Marketing Executive

  • Manage, write and design all promotional material used for conferences, networking events and business development meetings, ensuring brand consistency offline and online• Develop and evolve all external and internal email campaigns for B2B and B2C, learning from analysis of past campaign results presented through weekly ROI reports• Maintain and build new relationships with market specific newspapers and magazines to maintain our market share through adverts tailored to the target audience• Work with all internal departments to continuously improve the customer journey and reduce frequently asked questions by planning, managing and designing all social media posts • Maintain and update contact information on the CRM system, HubSpot• Update website content with relevant industry changes and government updates• Attend and network at key events and conferences throughout the UK Show less

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  Skills4Pharmacy

  Oct 2023 - now

  Marketing and Communications Manager