
Kolton Henley
Administration and Operations Intern - HR

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About me
Managed Repair Representative | Licensed Insurance Claims Adjuster | Ardmore Habitat For Humanity - Board Vice President
Education

Murray state college
2010 - 2012Enterprise Development
University of Oklahoma
2010 - 2012Bachelor of Business Administration - BBAActivities and Societies: Alpha Tau Omega fraternity.

Southeastern Oklahoma State University
2012 - 2014Bachelor of Business Administration - BBA Business Administration
Experience

Dot Foods
May 2011 - Mar 2012Administration and Operations Intern - HR
State Farm - Paula Bush Agency
Mar 2013 - Jun 2018Insurance Producer Calculated quotes and educated potential clients on insurance options Maintained high standards of customer service by building relationships with clients Recommended type and amount of coverage based on analysis of customers’ circumstances using persuasivesales techniques Obtained insurance producer licensing in property and casualty, as well as life, accident, and health Utilized time effectively to write approximately 50 to 70 insurance policies per month

Progressive Insurance
Jul 2018 - Dec 2021Managed Repair Representative- Conferred with claimants in order to determine reasons for insurance claims- Provided claimants with information on their rights; checked policies in order to figure out coverage essentials- Inspected properties such as land, houses, and vehicles to determine damage- Created initial damage reports; performed further investigations in order to verify damage backgroundinformation- Analyzed claims, exceeding 20 at a time, to determine extent of company liability; worked closely withcustomers and repair facilities to establish and maintain a positive working experience for the customer. Show less

BancFirst
Jan 2022 - Jun 2023Credit Analyst / Manager In Training- Reviewed tax documents, w2s, personal financial statements, cash flow statements and multiple other forms of financial data in order to make a sound decision on debt coverage and ability to repay. - Audited all financial, and technical exceptions relating to loan and mortgage files to insure accurate scores, andcompliance with loan review and loan audits- Reviewed and edited mortgage loan document files to ensure accurate, and complete compliance with state and federal lending laws- Graduated Oklahoma Bankers Association Consumer Lending School 2022- Selected as Honor's Graduate from Oklahoma Bankers Association for Consumer Lending School 2022. Will serve as an advisory member of the 2023 Consumer Lending School Board of Regents Show less

Progressive Insurance
Jun 2023 - nowManaged Repair Representative- Conferred with claimants in order to determine reasons for insurance claims- Provided claimants with information on their rights; checked policies in order to figure out coverage essentials- Inspected properties such as land, houses, and vehicles to determine damage- Created initial damage reports; performed further investigations in order to verify damage backgroundinformation- Analyzed claims, exceeding 20 at a time, to determine extent of company liability; worked closely withcustomers and repair facilities to establish and maintain a positive working experience for the customer. Show less
Licenses & Certifications

Consumer Lending School
Oklahoma Bankers AssociationOct 2022
Commercial Lending School
Oklahoma Bankers AssociationMar 2023
Insurance Adjuster
Oklahoma Insurance DepartmentAug 2018
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