Kevin Smith

Experience

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  CRC Construction, Inc. and affiliates

  May 1991 - Mar 1997

  Controller and Property Manager

  • Maintained and reconciled inter-company accounts• Prepared and analyzed monthly financial statements• Developed procedures manual and trained personnel on new accounting system• Managed all aspects of daily operations for Muskegon and Grand Rapids offices• Responsible for and performed all aspects of commercial property management and leasing• Oversee all accounts receivable and payable functions and general ledger entries and accounts• Researched, coordinated and implemented a fully integrated computer accounting software package•Computers and programs; IBM, Macintosh with AppleTalk, Excel, Word, CYMA, Filemaker Pro, Norton Utilities, Windows, Magellan and WordPerfect Show less

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  Ice Tech International, L.L.C.

  Apr 1995 - Feb 1996

  Operations Manager

  • Created sales order form and policies• Implemented all financial reporting systems• Employed, trained and directed 30 personnel• Initiated various sales and other income tracking reports• Increased concession gross margin by 10% and net income by 18%• Prepared detailed budgets for all cost centers including payroll and taxes• Managed and directed daily procedures and operations in all areas of the company• Designed and implemented all systems procedures for employees and management• Developed employee handbooks, performance appraisals, schedules and training procedures• Analyzed and presented to the owners, all monthly financial statements and monthly reports• Established quarterly inventory counts for the pro shop and set controls for returns and defects Show less

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  Center Ice Consultants, Inc.,

  Feb 1996 - Mar 1997

  Ice Rink Management Consultant

  • Created company marketing information package• Instrumental in startup of facility programs and leagues• Prepared detailed pro-forma’s with related detailed assumptions• Procurement of equipment for office, concession, ice rink and maintenance• Customized procedures for Emergency Medical, Emergency Evacuation Plan, and Blood borne Pathogens• Passed dealer certification class to become a Certified Dealer for CYMA professional accounting software• Developed procedure manuals for: Management, Front Office, Cash, Maintenance, Cashiers, Ushers, Concession, Skate Rental, Skate Guards and Skate Checkers• Compiled all operations and managerial knowledge from ice management into a package to assist new ice rinks in obtaining proficient operations and management controls Show less

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  City of Battle Creek, Parks & Recreation Department

  Mar 1997 - Jun 2016

  • Maintained all aspects of Revenue Services Manager below, except those relating to programming, and added the following additional responsibilities• Maintained the departmental Capital Improvement Plan• Park liaison for Willard Beach Park’s customer service issues and work alongside the Field Services Superintendent to ensure park maintenance and rules are being followed to ensure customer satisfaction • Manage department leases and park development for donations and memorials• Project manager of 2013 MDNR Trust Fund development grant at Willard Beach• Park liaison for park’s customer service and work alongside the park superintendent• Responsible for design, procurement and construction of Festival Market Square pavilion• Appointed as a lead for implementing the Priority Based Budgeting system for all departments, city wide• Developed budgets, scope of work, formulated bidding criteria, bid review and selection for procurement contracts• Supervised and maintained positive relationships with customer service staff, the facility managers for Bailey Park, Full Blast recreation center and water park and Binder Park Golf Course and the related 5 full-time staff and over 200 part-time staff Show less • Manages and administers program related contracts, agreement and leases• Becomes the Acting Parks and Recreation Director in the Director’s absence• Serves as departmental liaison to leisure-related recreational and festival committees• Assists the Director in the development and implementation of the department’s mission, goals, and strategic plan• Assists the Director in writing and administering grants and/or developing other fund sources, including but not limited to Foundations• Plans and organizes the Recreation Division workloads and effectively delegates authority for staff assignments, reviews progress, evaluates employee performance, and directs change as needed to achieve goals within the available resources• Assists in the development of the Parks and Recreation Department’s Five Year Master Plan to meet the recreational needs of the community• Prepares annual Recreation Division budget requests for assigned areas; performs cost control activities; monitors revenues and expenditures• Collects data, prepares, analyzes, effectively communicates and maintains, all the required current and historic department financial reports• Manages all department information system/ technology systems and oversees troubleshooting and coordination of more complicated technical support from the IS Department• Administers the department’s customer service program and associated staff to effectively handle inquires/complaints, registrations, membership sales and provides training as needed • Researches opportunities, develops business plans and recommends long range recreation program/ service strategies for meeting the recreational needs of all age groups within the community• Develops, implements, and maintains written policies/procedures and controls for the department in the areas of financial transactions, customer service, daily cash handling and office administration and assures compliance with established City policies and procedures Show less • Trained personnel on cash control procedures• Managed and directed personnel and activities• Set up concession contracts for Bailey Park events• Prepared budget analysis for all departmental activities• Hired and trained full-time accountant for Kellogg Arena• Setup, monitored and reported on state and federal grant programs• Financial liaison between parks and recreation and finance departments• Initiated preparation of policies and procedures for city finance department• Developed and implemented financial and cash controls for amusement mall• Responsible for monthly analysis and adjustments of all departmental activities• Developed policies and procedures for Kellogg Arena to establish internal controls• Performed account analyses prepared necessary adjustments to bring accounts current• Created pro-forma for additional 9 holes, driving range and clubhouse at Binder Park Golf Course• Coordinated the budget preparation and follow up to the budget adoption with various city departments• Developed pro-forma utilized to determine the feasibility of an additional sheet of ice for the community • Created World Writers and FASTRs to query data files and prepare financial reports for use by management• Analyzed various areas of city government and established goals to increased efficiencies and reduce subsidies• Coordinated implementation of new POS software established to optimize operational processes and create reporting for management Show less

  • Operations Superintendent

    Feb 2014 - Jun 2016

  • Revenue Services Manager

    Oct 2006 - Feb 2014

  • Business Manager

    Mar 1997 - Oct 2006
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  City of Battle Creek

  Jul 2016 - Feb 2021

  Budget Officer

  • Internal liaison and solely responsible for Priority Based Budgeting for the annual city-wide budget development. This system is the collection and compilation of personnel and non-personnel costing data and the development of a service inventory for all city departments. The services are scored by the departments and a peer review committee, against previously determined community results to obtain an aggregate score. Services are then able to be divided into high, medium, low and no value quartiles using ResourceX software in order to determine a community value for each service• Familiar with Property Taxes, Tax Increment Financing, Renaissance Zones, Brownfields and IFT’s and BS&A software reports and reporting, as well as, double checking the City Treasurer taxes collected calculations and taxes owed to other taxing authorities• Provide detailed monthly State of Michigan Department of Transportation Trunkline Reimbursement Reporting by importing external data from the financial software, creating pivot tables for both material and supply costs and personnel costs in excel and compiling multiple excel spreadsheets from different departments into one detailed report• Internal liaison with all city departments for the collection of detailed capital projects data with a six-year forecast and the development of a multi software report using Excel, Access and Word to create an annual Capital Improvement Plan, as well as, presentations to the Planning Commission and City Commission and publication to the public• Provide financial analysis through ERP reports, project accounting, charts, graphs and detailed general ledger listings to assistance all city departments including, Battle Creek Airport, Streets-Field Services, Fleet Services and Recreation by tracking revenues, costs, margins and benchmarks for decision making by management• Currently use Word, Excel, Access, PowerPoint, Tyler ERP financial software, Class-registration, Golf-E-Network and BS&A Show less

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  Professional Apparel Company

  Feb 2021 - Sept 2021

  Operations & Warehouse Manager

  • Managed up to 29 plus staff in Receiving, Fulfillment, Embroidery, two Shipping departments and two Retail Stores• Created Standard Operation Procedures for Fed Ex Cross Borders and UPS International Shipping• Created Standard Operating Procedures for Laser Engraver• Implemented formal Performance Review document and process• Created Monthly Sales Breakdown, Piece Counts and Errors Report to share with employees• Worked with employees to reduce mis-pulls and embroidery errors• Coordinated staff between departments to increase productivity and workflows• In charge of equipment, grounds, parking lot and maintenance of 12,000 sf building• Ordered supplies for building and shipping• Created vendor and product lists for maintenance and supplies• Rewrote job descriptions for employment ads, interviewed, hired and fired personnel Show less

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  Munetrix

  Feb 2022 - now

  Customer Success Manager