Viola Dudley-Cloete

Experience

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  Legal Aid South Africa

  Aug 2015 - Aug 2016

  Candidate Attorney

  Candidate Attorney – Legal Aid SA (under L. Chetty)Focused primarily on criminal law, representing clients throughout trial stages in the District Magistrates’ Courts. Duties included client consultations, legal drafting (pleadings, admissions, pre-sentence agreements), gathering trial evidence, and conducting legal research. Attended Legal Aid prison clinics, delivered presentations to inmates, and participated in preliminary inquiries under the Child Justice Act. Drafted representations for diversion and minor offender cases, consulted at correctional centres, and regularly advised the public on a range of legal matters including criminal law, debt review, maintenance, small claims, labour issues, and evictions. Show less

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  Cognia Law

  Jun 2017 - Jul 2017

  Legal Contractor - Document reviewer

  Duties includes legal document reviewing of redacted documents and privileged documentation for litigation purposes. Examination of privileged information for e-discovery purposes.

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  Max Law

  Aug 2017 - Feb 2018

  Credit legal assistant

  Provided legal assistance and debt mediation to clients telephonically, including handling queries from the National Credit Regulator and debt counsellors. Drafted affidavits and court applications for debt review and administration order rescissions under Section 74Q of the Magistrates' Court Act. Advised clients on adverse listings, financial rehabilitation, and assisted with Garnishee order rescission processes and debt removal strategies.

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  Capitec Bank

  May 2018 - Feb 2020

  Debt review Agent

  Reviewed legal documents for debt review applications, including notices of motion, affidavits, and supporting documents, ensuring Capitec’s interests were accurately represented. Liaised regularly with debt counsellors and attorneys, drafted instruction sheets for opposing applications, and facilitated pre-litigation resolutions. Reviewed opposing affidavits, managed small-balance write-off requests, maintained departmental databases, and produced weekly reconciliation reports. Skilled in legal analysis, stakeholder communication, and administrative coordination using Excel. Show less

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  Western Cape Government

  Feb 2020 - Jan 2022

  Legal Intern at the Western Cape Police Ombudsman

  Conducted investigations into poor service delivery by SAPS and Metro Police, ensuring compliance with national instructions and directives. Responsibilities included case management, consulting with complainants, drafting correspondence to stakeholders, and compiling investigative reports. Gained strong experience in government procedures, legal research, stakeholder engagement, and high-volume workload management. Provided recommendations to the Provincial Commissioner and reported findings to the Police Ombudsman. Show less

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  P Mbabane Attorneys

  Feb 2022 - Jul 2022

  Assistant legal practitioner

  Experienced in drafting legal documents, client consultations, and court appearances—primarily in criminal law and Road Accident Fund (RAF) matters. Regularly conducted trials in the District Magistrates’ Courts and provided legal advice on a wide range of issues including debt review, small claims, maintenance, wills and estates, labour law, family law, credit law, evictions, and rescission applications. Skilled in legal research and applying relevant statutes to support casework.

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  Insiox Group

  Jul 2022 - Aug 2022

  E-Discovery Consultant

  Project based Legal document reviewing for discovery purposes making use of RelativityOne software. Duties includes e-discovery, examination and reviewing of privileged documentation for litigation purposes. QC level 1 review was one of my duties.

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  Morae

  Sept 2022 - Sept 2024

  Document Reviewer/Legal Analyst

  Proficient in using RelativityOne and the Relativity Review API for document review and analysis. Responsible for Quality Assurance to ensure high-standard client deliverables. Tasks include reviewing sensitive documents, redacting personal and health information, advising colleagues, and executing client instructions during discovery. Experienced in evidence identification and privilege logging, including completion of an APAC banking review using Continuous Active Learning protocols.

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  Consilio LLC

  Nov 2024 - now

  Client Services Analyst

  As an SCS Analyst, I support account managers in maintaining and growing strategic client relationships. My responsibilities include setting up new matters in Salesforce, preparing client reports in Excel, liaising directly with clients, and performing quality checks on report metrics to ensure accuracy and support client retention and account management goals.