Jacoryn Whatley

Experience

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  WIGGINS FAMILY PHARMACY

  Mar 2018 - Apr 2019

  Lead Pharmacy Technician

  As Lead Certified Pharmacy Technician, I spearheaded training initiatives that revolutionized prescription transcribing and insurance verification, significantly improving accuracy and efficiency. These programs enhanced technician skills, reduced errors, and streamlined operations, boosting patient care and satisfaction. My leadership and deep understanding of pharmacy operations drove these impactful changes, positioning the pharmacy as a leader in excellence.

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  DeliverCareRx Pharmacy

  Apr 2019 - Nov 2021

  Lead Compounding Technician

  As Lead Compounding Technician at a mail-order pharmacy, I led training programs that improved compounding accuracy and efficiency, significantly enhancing technician skills and minimizing errors. These efforts boosted patient safety and satisfaction, establishing our pharmacy as a leader in quality and operational excellence. My expertise in compounding was key in driving these positive changes.

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  Wellness and Balance LLC

  Nov 2022 - Aug 2023

  Medical Office Manager

  I enhanced office efficiency by optimizing appointment scheduling and digital record-keeping, leading to reduced wait times and improved patient record accuracy. I collaborated with cross-functional teams to streamline patient processing workflows, contributing to increased appointment capacity without compromising service quality. My experience has equipped me with skills in problem-solving, team collaboration, and process optimization.

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  U.S. Department of Veterans Affairs

  Aug 2023 - Feb 2024

  Project Manager

  As the Project Manager for a research internship, I lead and guide a dynamic research team, overseeing the meticulous verification of information related to veterans, organizations, and events through Google Drive. My responsibilities include ensuring accuracy in details while also coordinating with writers and other departments to maintain the integrity of content for a polished final product.

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  Weather Shield Roofing

  Sept 2023 - Feb 2024

  Project Assistant

  As a Project Assistant at Weather Shield Roofing, I enhanced operational and project efficiency through skilled management of documents, emails, and calendars using Microsoft 365 and Visio. My responsibilities included financial oversight through expense tracking and approvals, alongside boosting our online presence via LinkedIn content creation. My role spanned operations management, data analysis, and effective communication, supported by my expertise in Microsoft products and Google Workspace. I also focused on customer satisfaction, vendor management, and problem-solving, contributing to our company's smooth project delivery and strong customer relationships. Show less

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  Whatley PM-IT

  Feb 2024 - now

  Portfolio Director

  As the Portfolio Director at Whatley PM-IT, I leverage my Master’s degree in Project Management to strategically oversee and optimize our portfolio of IT projects. My role involves curating and prioritizing projects and programs based on their strategic alignment and value to our organization. I ensure that resources are allocated efficiently and that the portfolio's overall health and performance are continuously monitored and optimized.I am dedicated to propelling our strategic business objectives with a keen eye for detail and a passion for excellence. My focus includes risk management and stakeholder engagement, essential for maintaining a competitive edge in the IT landscape. By fostering inclusive team dynamics and prioritizing stakeholder satisfaction, we have achieved impressive metrics across our portfolio—92% on-time delivery and 95% within budget. Under my leadership, we have reached a customer satisfaction rate of 4.7 out of 5.By seamlessly integrating generative AI technologies and championing innovation, I ensure our projects not only meet but exceed expectations, enhancing the overall impact and success of our strategic tech initiatives. My leadership style blends strategic vision with a touch of finesse, ensuring our projects are both groundbreaking and impeccably executed. Show less