Nigel Lim Xiang Jun

Experience

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  SRM Integration (M) Sdn Bhd

  Dec 2014 - Jul 2015

  Technician

  To involve myself in a more hands on experience thus improving myself before stepping into my degree courses and graduate as an engineer.

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  SRM Integration (M) Sdn Bhd

  Sept 2016 - Feb 2020

  Technical Support Engineer

  Making full use of my experience with SRM, I took up this position to learn and improve my social skills which I am lack of. With much more exposure, I aimed to speak fluently and at the same time improve my multi tasking skill with project management as my main job scope.

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  Airbus

  Feb 2020 - Jan 2023

  The role of the Strategic Designer is to apply the principles of traditional design to "big picture" systemic challenges, redefining how problems are approached, identifying opportunities for action, and helping deliver more complete and resilient solutions. User research & discovery - Identifying key stakeholders and end-users to interview- Preparing and leading interviews with key questions- Preparing, sending and analyzing surveys- Shadowing end-users- Formalizing the insights into visual artifact such as ecosystem map, interaction map, personas, user journeys or blueprintIdeation - Preparing a restitution (synthesis) of the user research to the stakeholders and end-users in order to target the right insights and opportunities (define) to launch the ideation phase- Designing ideation workshops with multi-disciplinary teams to provoke emergence of ideas thanks to collective intelligence (can include co-creation with customers). Various types of workshops, in person or in remote:. vision, mission workshop. empathy map, user journey workshop. design sprint. value proposition, Business Model Canvas, SWOT/TOWS- Helping qualify the value of ideas, according to the strategy and the brand objectives, balancing end users' frictions and needs with business goals, market viability and technical feasibilityPunctually - Preparing and storytelling presentations- Facilitating workshops for internal team functioning such as workshop on Roles, Prioritization, Retrospectives and bespoke workshops- Co-crafting consultative selling approach for Airbus customers with UX Research#user-research #facilitation #workshop Show less Responsible of the feasibility (operational, technical, schedule, economic and legaland sustainability) and is in charge of finding technical ways to operate thetechnical solution.Based on the customer needs analysis, he/she ensures the technical feasibility ofthe future solution, evaluating internal assets, contributing to the make or buydecisions on missing ones, and orchestrating the development of the MVP based onAirbus policies and standards in terms of architecture, security and datamanagement Show less

  • Strategic Designer

    Jan 2021 - Jan 2023

  • Solution Innovator

    Feb 2020 - Dec 2020
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  Agmo Holdings Berhad

  Nov 2023 - now

  Project Manager