Gene Joines

Experience

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  Marriott Vacation Club International

  Jan 1991 - Jan 2009

  Senior Manager/Senior Systems Analyst MVCI Universe Team. Managed all aspects of customer/owner databases, inventory control systems, contracting, escrow, and reporting systems. Coordinated with business directors and managers initiating projects, preparing and presenting proposals.Managed, Designed, Planned and Implemented Inventory & Reservation Process for Ritz-Carlton Vacation Club, which allows owner more flexibility of vacation week usage, and facilitates a smooth, efficient process when working with timeshare trading companies.Managed, Designed, Planned and Implemented Validation of Timeshare customer/ownership reservations and demographic data. Produced information in transactional real-time state with options to validate individually or in mass. Show less AccomplishmentsDesigned, Planned, and Implemented Customer Contact Information Management Process System. Led team of 5 programmers and analysts to build the process for the marketing division. Project included Informix relational databases to track MVCI customer and owner preferences resulting in a highly disciplined marketing/mailing process with a 20% reduction in marketing costs.Designed, Planned and Implemented MVCI hotel pre-arrival database. Used by marketing division to track Marriott hotel guest arrivals to MVCI resorts.Architect who Designed, Planned and Implemented MVCI Customer/Owner Household, Scrubbing and Matching System. Use of this program resulted in reduction of marketing costs.Architect who Designed, Planned and Implemented Marketing Division customer/owner membership process. Used in conjunction with reservation system to track prospective buyers who toured projects, but did not purchase a timeshare week. This process resulted in a 25% increase of sales that otherwise would have been lost. Show less

  • Senior Manager/Senior Systems Analyst IBM Universe Team

    Jan 2005 - Jan 2009

  • Senior Manager/Senior Systems Analyst Data Warehouse Team

    Jan 2000 - Jan 2005

  • Project manager & Marketing/Information Resources Coordinator

    Jan 1997 - Jan 2000

  • Programming Manager

    Jan 1991 - Jan 2000
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  Raven and Moon, Inc.

  Jan 2009 - now

  Owner

  Raven and Moon, Inc. 2009-PresentRaven and Moon is my consulting company I maintain for IS projectsSoftware and system design consulting for business.o Systems Management, Programming, Design, and Analysis.o New product design and developmento Legacy systems documentation and migration.o Data Warehouse ETL and Programming Management.o Business Coordination and Project Management.Universe/Unidata/Pick, Universe Objects, .Net, UNIX and Informix Data Systems.On contract with Kaiser Permanente’ in Oakland, California. Assignment was to fullydocument the present Hospital Construction Project Management process and present a proposal to Management to bring the system into a .Net, C# /AspNet graphic interface. The current system is a Visual Basic 6 front end using Universe Objects to call Universe 10.2 application subroutines. Show less

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  Kaiser Permanente

  Jan 2010 - Jul 2010

  IT Consultant

  Contract to fully document the present Hospital Construction Project Management process and present a proposal to Management to bring the system into a .Net, C# /AspNet graphic interface. The current system is a Visual Basic 6 front end using Universe Objects to call Universe 10.2 application subroutines.

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  Group Health Cooperative

  Oct 2010 - Jul 2011

  Senior Systems Analyst

  Working with a team of programmer/analysts on a Universe 10.3/Accuterm GUI based Laboratory Information System. Responsibility for development and maintenance of the Laboratory systems, all medical instruments, testing programs, and hospital/clinic HL7 standard communications protocol interfaces. Responsible for maintaining the Qflow Information Displays and turn systems for 36 medical clinics, labs, pharmacies, and corporate offices.

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  Orange Advisory Group

  Aug 2011 - now

  Consultant

  Contracting with this consultant group as Systems Analyst on a Universe/SQL Server basedsystem for a Vitamin/Health distribution organization in the Memphis, TN area. The contractassignment is to convert the present commission, marketing and accounting systems to .NETusing Microsoft SQL Server as the new platform.

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  Neiman Marcus

  May 2012 - Sept 2016

  Project Leader – Bergdorf Goodman Systems Neiman Marcus – IS Dept. Assigned to upgrade aUniverse 10.2 Pick flavor based legacy core system to Rocket 11.2.3. Responsible for Bergdorf Goodman’s system development. Applications Management Team consultant for all Bergdorf Goodman third party processes.Member of Neiman Marcus Applications Management Team.

  • Project Leader

    May 2012 - Sept 2016

  • Project Leader

    May 2012 - Sept 2016
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  Vice President Texas Multivalue Users Group

  Mar 2016 - now

  Vice President
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  Tincat-Group

  Sept 2016 - now

  Member
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  Rocket Software

  Dec 2016 - now

  Technical Support Engineer