
Michele Oxford CPCS

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About me
Delegated Credentialing Account Manager at UnitedHealth Group
Education

Lehighton High
1972 - 1976Diploma Business Administration and Management, General
Experience

Premera/LifeWise Health Plans
Dec 2002 - Sept 2016Delegated Credentialing Administrator
Dec 2006 - Sept 2016Credentialing Specialist
Dec 2002 - Dec 2006

Cigna-HealthSpring
Sept 2016 - Apr 2017Compliance SpeicalistResponsible for ensuring compliance with governmental and internal requirements. Facilitates the development and implementation of compliance policies and procedures. Able to research compliance issues and recommend changes that support compliance with CMS and State contract obligations. Establishes and maintains relationships with business owners. May coordinate site visits with external regulators. Coordinate and assists in leading the implementation and of corrective action plans by providing compliance oversight and guidance, as needed. Show less

CHI Franciscan Health
Apr 2018 - Jan 2019Credentialing SpecialistPerformed the provider credentialing and database maintenance processes based on department and organizational policy and, procedures and the standards of guidelines set forth by Medicare/Medicaid (CMS), The Joint Commission (TJC), National Committee for Quality Assurance (NCQA), URAC, State and Federal Government, and the health plan payors.

UnitedHealth Group
Jan 2019 - nowDelegated Credentialing Account ManagerResponsible for managing the end to end oversight responsibilities for delegated credentialing. Which includes but not limited to: ongoing relations, communications and education of the delegated group and oversight audits for compliance with UnitedHealthcare, NCQA, State and Federal credentialing requirements. Driving a consistent and efficient process to support the management of all delegated audit activities, problem resolution, defining and recommending action items for the delegated group. Evaluating outcomes and providing ongoing feedback to the appropriate delegate and internal staff/committees and providing support at Regulatory and Accreditation surveys. Show less
Licenses & Certifications

Certified Provider Credentialing Specialist
NAMSS - National Association Medical Staff ServicesJan 2015
Honors & Awards
- Awarded to Michele Oxford CPCSCertified Provider Credentialing Specialist National Association Medical Staff Services Jun 2011
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