Radoslav Kvetko

Experience

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  Deutsche Telekom IT Solutions Slovakia

  Jul 2011 - Oct 2023

  * Leading operation team up to 18 cloud storage engineers (with various skills and experiences, from newcomers to senior engineers)* Hiring, helping with skills development and further career path of team members, creating friendly and team environment, supporting from management side where needed.* Besides people management responsibilities, acting as operation (SW/HW) management support and escalation point for storage platform located in Germany, Netherlands, Singapore and London.* Cooperation with vendors in order to get team members trained and certified, to improve platforms by integration of new features, to discuss next challenges and potential products* Together with team members supporting internal projects in order to develop new features/platforms, help external customers with special and dedicated demands* Involved into external audits with EY, PWC in order to get company products certified from security point of view Show less * 2nd level support.* Coordinates and work on projects in order to fulfill KPIs and management requests.* Investigate the root cause of incidents and initiate actions to improve or correct the situation.* Participate on regular and/or irregular communication with colleagues in an international environment to ensure operational goals.* Participate on on-call duties, independent solving and troubleshooting of incidents and errors within defined expertise.* Proactive work on solving issues and improvements of environment and processes.* Perform team specific non-technical tasks such as quality/ process/ reporting to support daily operation. Show less

  • Senior Service Chain Operation Manager - Squad lead

    Jan 2023 - Oct 2023

  • Head of Cloud storage operation team

    Nov 2017 - Jan 2023

  • Platform Operation Manager (IT Operation Security)

    Aug 2014 - Nov 2017

  • Linux System Administrator

    Jul 2011 - Aug 2014
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  Resonate Slovakia

  Nov 2023 - now

  Team leader - Design engineering