Radoslav Kvetko

Radoslav Kvetko

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location of Radoslav KvetkoSlovakia

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  • Timeline

  • About me

    Team leader - Design engineering @ Resonate Slovakia

  • Education

    • Technical University of Kosice

      -
      Ing. Informatics
  • Experience

    • Deutsche Telekom IT Solutions Slovakia

      Jul 2011 - Oct 2023

      * Leading operation team up to 18 cloud storage engineers (with various skills and experiences, from newcomers to senior engineers)* Hiring, helping with skills development and further career path of team members, creating friendly and team environment, supporting from management side where needed.* Besides people management responsibilities, acting as operation (SW/HW) management support and escalation point for storage platform located in Germany, Netherlands, Singapore and London.* Cooperation with vendors in order to get team members trained and certified, to improve platforms by integration of new features, to discuss next challenges and potential products* Together with team members supporting internal projects in order to develop new features/platforms, help external customers with special and dedicated demands* Involved into external audits with EY, PWC in order to get company products certified from security point of view Show less * 2nd level support.* Coordinates and work on projects in order to fulfill KPIs and management requests.* Investigate the root cause of incidents and initiate actions to improve or correct the situation.* Participate on regular and/or irregular communication with colleagues in an international environment to ensure operational goals.* Participate on on-call duties, independent solving and troubleshooting of incidents and errors within defined expertise.* Proactive work on solving issues and improvements of environment and processes.* Perform team specific non-technical tasks such as quality/ process/ reporting to support daily operation. Show less

      • Senior Service Chain Operation Manager - Squad lead

        Jan 2023 - Oct 2023
      • Head of Cloud storage operation team

        Nov 2017 - Jan 2023
      • Platform Operation Manager (IT Operation Security)

        Aug 2014 - Nov 2017
      • Linux System Administrator

        Jul 2011 - Aug 2014
    • Resonate Slovakia

      Nov 2023 - now
      Team leader - Design engineering
  • Licenses & Certifications

    • ITIL Foundation Certificate in IT Service Management

      EXIN
      Feb 2014
    • Red Hat Certified System Administrator (Red Hat Enterprise Linux 6)

      Red Hat
      Nov 2012