Kham Phan

Experience

• 

  GREEN SUNRISE HOSPITALITY CO.

  Aug 2016 - Nov 2016

  English Translator Intern

  Translate tour programs, videos, and documents for VISA application into English.Write English articles to promote tourism.

• 

  CareerBuilder Vietnam

  Feb 2017 - Jul 2017

  Customer Service Intern

  Support customers in posting jobs and having Job ads attractive candidatesScreen and approve online CVs to help candidates attract employers Assist Customer Care Team in team’s projects

• 

  Rainbow English Center

  Aug 2017 - May 2018

  English Teacher

  Teach English for students at all levels and IELTS classPrepare lesson plans and essential extra materials for the classes.

• 

  Duy Tan School

  Sept 2017 - May 2018

  English Teacher

  Teach English according to the school’s curriculumSupport the foreigner teachers in managing the classes and teaching students.

• 

  DiCentral Vietnam

  Jul 2018 - Jun 2021

  Connection Analyst

  Support customers across multiple sectors in over 27 countries (US, Canada, Germany, China, etc.) to set up EDI connections.Answer support phone lines and emails in EnglishResolve technical issues/errors related to DiCentral web servicesTrain customers to use their DiCentral web accountAny other duties as assigned by manager & Train new members

• 

  TrueCommerce DiCentral Vietnam

  Jun 2021 - now

  Defining and communicating project scope, objectives and deliverablesCoordinating with Integration Engineer, and other stakeholders to create and finalize implementation plan.Planning and scheduling project timelines and milestones. Building and motivating team.Managing Stakeholders.Monitoring and tracking project milestones and deliverables.Changes management and identify issues related to the changes.Identify project timeline issues and request team member making correction.Managing project conflicts Show less

  • Implementation Specialist

    Jan 2023 - now

  • Project Manager

    Nov 2021 - Dec 2022

  • Senior Connection Analyst

    Jun 2021 - Oct 2021