Juan Patino

Experience

• 

  Florida State University

  Aug 2013 - Dec 2019

  Student
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  Hunter Engineering Company

  Aug 2020 - Dec 2020

  Facilities Co-Op

  Worked on various projects depending on the needs of the facilities manager. Some of these projects include:• Updating AutoCAD drawings of building A and building B. These updates include adding recently installed electric panels and removing panels that have been removed/relocated.• Updating the one-line diagram for building A. Updates include tracing newly added panels to their source, removing/relocating panels, and adding new transformers/removing old transformers.

• 

  Conduent

  Feb 2021 - now

  App Developer & Support Engineer

  Resolve complex technical issues for healthcare clients, leveraging VMWare Horizon, Citrix Workspace, ServiceNow, AppDynamics, and SolarWinds expertise.Manage and collaborate with cross-functional teams to proactively identify and resolve potential performance issues in virtual environments through regular smoke testing.Develop support documents to improve the speed of solving client technical issues and delegate issue reports to appropriate teams for resolution.Work in small project teams to prepare reports, analyses, and recommendations to solve high-priority technical issues for clients. Show less