
Stephen Watkinson
I.T Administrator

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About me
Quality and Compliance Officer at Te Kupenga - Catholic Leadership Institute
Education

Microsoft Certified Professional
2001 - 2001Server Microsoft ServerMCP

University of Auckland
1988 - 1988Certificate Human Resources Management/Personnel Administration, GeneralPersonnel Management

Unitec New Zealand
1996 - 1997Diploma in Computer Systems (Level 6) I.TStudied Information Technology and Business

Manukau Institute of Technology
1987 - 1987Advanced National Certificate in Retailing General Sales, Merchandising and Related Marketing OperationsSales & Marketing

Laidlaw College
1989 - 1991Diploma of Ministry (Australian College of Theology) Ministry Level 7Activities and Societies: Preaching, Exegesis, Pastoral Care, Choir, Christian Education in Schools, Youth Work Studied Christian Ministry. (3 Year Full-time)

Unitec New Zealand
1997 - 2001Bachelor of Business (Information Systems) Business, Management, Strategy, Marketing, I.TFull time first year, part time the remainder
Experience

Inspired Accountants
Jan 1997 - Mar 2002I.T AdministratorNetwork/Systems Administration, I.T Training, Troubleshooting Computers/Networks, Phone Systems maintenance, Strategic Planning & Analysis, Technical Documentation, I.T Consulting, I.T Administration among Group companies, I.T Purchasing Decisions, Project Management.

Innovate IT Ltd
Apr 2002 - Nov 2012I.T ConsultantComputer & Network Services & Maintenance, I.T Support & Troubleshooting, Computer & Software Sales, PC/Server Set-ups & Upgrades, I.T Planning Advice, Cloud Computing implementation, Mobile Device configuration & implementation, Remote Terminal Services implementation, Small Business Server configuration & maintenance.

Tiger Networks Ltd
Apr 2012 - Jul 2012Systems EngineerRemote Support of 2003, 2008 & 2011 Servers & Win XP & Win 7 Workstations, Administration & Troubleshooting Functions, Exchange 2003, 2007, 2010 & other Microsoft Based Apps, Use of Microsoft Dynamics CRM, Autotask, N-Central remote monitoring, VNC remote monitoring. PC/Server Set-ups & Upgrades, Cloud Computing implementation, Office 365 Support, Mobile Device configuration & implementation, Remote Terminal Services & VPN implementation.

The Learning Connexion School Creativity and Art
Nov 2012 - Aug 2021In my current role I perform a dual role using my wide and varied skill set. I ensure all compliance and reporting needs are met. I perform research, investigation and data analysis, including the regular gathering and collating of information in key compliance areas. I assist with the Investment plan and External evaluation review (EER) preparation on a scheduled basis (for NZQA). I am both the Operations and Self Assessment facilitator, maintaining and in monitoring our companies’ ongoing Self-Assessment needs. I create, implement, administer, and enforce policies, procedures and laws required to align with various regulations of MoE, NZQA and TEC. As Operations facilitator I coordinate and manage proposals within the company, meeting regularly with the Strategy team. I also assist with routine internal and external audits (NZQA/TEC) to ensure compliance in accordance with various regulations. Consult with all of our stakeholders about processes, practices, and systems and analysis of trends, priorities and possible improvements to our companies EPI's/KPI's to improve its quality.In I.T I am involved with Desktop Support, Network/Systems Administration, Office 365, backup monitoring, VPN, VoIP setup and its administration, also the maintenance of Windows 7, Windows 10, Office 2013/Office 2016, MAC, Avaya and the PABX phone system, including the troubleshooting of the computers/networks and phone systems. Show less
I.T & Compliance Officer
Jun 2017 - Aug 2021I.T Coordinator
Nov 2012 - Jun 2017

Te Kupenga - Catholic Leadership Institute
Aug 2021 - nowQuality and Compliance OfficerEnsures that Te Kupenga - Catholic Theological College (CTC) is compliant with relevant laws and regulations and assists the Dean in monitoring and developing strategic goals and quality standards.Ensures that legal and compliance obligations are met, maintaining contact with regulatory advisors, building positive relationships and keeping abreast of any changes. Gather evidence, review data, and write and submit reports required to maintain accreditation and funding. Identify and implement key work streams to ensure compliance. Analyze and report on breaches and complaints, then present findings to governance and management. Liaise with external bodies and regulators in the development of new initiatives and programmes. Generate reports for use in Key Performance Indicator (KPI) monitoring/dashboards, board reports, strategy and marketing. Use data to both look back and to forecast future trends, opportunities and risks. Act as the National Health and Safety Officer, carrying out duties as per the Health and Safety Policy. Monitor organizational operations and provide information regarding requirements to the Dean and staff. Systematically gather student and stakeholder feedback on the quality of student learning and the needs of stakeholders as input into the development of programmes of study. Use data to both look back and to forecast future trends, opportunities and risks. Support effective self-review practices. Works with Wisenet, Survey Monkey, Teams and Blackboard to ensure all quality and compliance needs are met. Working with TEC, NZQA and other external stakeholders as is needed. Show less
Licenses & Certifications

Microsoft Server - MCP
Microsoft
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