
Rebecca Putnam, CBF
Accounts Receivable Collector

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About me
NCO Credit Manager II at Ferguson Enterprises
Education

Baker College Center for Graduate Studies
2012 - 2015Bachelor of Business Administration (BBA) Business Administration and Management, General 4.0 Bachelor level, 3.5 Cumulative
Baker College of Flint
1992 - 1994Associate's degree Accounting
Experience

Duro-Last Roofing
Jan 1996 - Nov 2006Accounts Receivable CollectorStarted with the company as an Accounts Receivable Clerk in 1996. My duties included: Posting and processing of daily cash receipts Filed the Sales Tax Returns for all 50 StatesCustomer Service/Billing inquiriesAfter three years I moved to a sister Company and spent 6 months as on Office Assistant. My duties included:Accounts Receivable and Accounts Payable DutiesInventory ManagementScheduling customer deliveries with third party trucking companiesI then moved to the A/R Collector Position. In this position I was the main contact responsible for collecting the receivables for a 100 Million dollar + company. My duties included:Evaluating and reviewing credit reports and setting credit limits.Performing a wide variety of credit and collection functions.Managed the organization's most complex, large, or difficult credit accounts to maintain positive customer relations and minimize bad debt write offs.Contacted customers regarding delinquent payments and prepared reports reflecting status of credit and collection activity.Managed the credit and collection activities to identify problem areas and adapt procedures to improve the overall performance of the team.Consistently reviewed and assessed the status of individual credit accounts so that problem debts could be quickly identified and addressed.Stayed up to date on Construction Lien Laws that vary by State, and made decisions on when a project may need to have a lien filedReview, reject or authorize credit applications in accordance with company standards and establish appropriate repayment terms to minimize the organization's credit risk.Provided direction and guidance to less experienced team members. Voir moins

Ferguson Enterprises
Nov 2006 - nowEvaluate, review the credit and set credit limits that minimize the organization's credit risk but are consistent with companypractices. Perform a wide variety of credit and collection functions including filing construction liens, court appearances, and working with collection agencies. Manage the organization's most complex, large, or difficult credit accounts to maintain positive customer relations andminimize debts outstanding. Ensure that credit and collection activities are consistent with the organization's overall customer relations strategy incoordination with functional or operational area managers (for example in sales or customer service). Implement the organization's credit policies so that an acceptable level of risk is maintained, repayments are made on time,losses are kept to a minimum, and arrears are economically collected. Contact customers regarding delinquent payments and prepare reports reflecting status of credit and collection activity. Manage the credit and collection activities to identify problem areas and adapt procedures to improve the overallperformance of the team. Consistently review and assess the status of individual credit accounts so that problem debts can be quickly identified andaddressed. Review, reject or authorize credit applications in accordance with company standards and establish appropriate repaymentterms to minimize the organization's credit risk. Provide direction and guidance to less experienced team members. Reviews and approves joint check agreements and job accounts (commercial and residential). Participates in associate meetings and communicates any concerns to management. Voir moins
NCO Credit Manager II
Mar 2020 - nowCredit Manager III
Nov 2006 - Mar 2020
Licenses & Certifications
- View certificate

Coaching and Developing Employees (2013)
LinkedInMar 2017 - View certificate

Managing Team Creativity
LinkedInMay 2015 - View certificate

Being a Good Mentor
LinkedInSept 2019 
Credit Business Fellow (CBF)
NACM Business Credit Services Inc.Nov 2020- View certificate

Leading with Emotional Intelligence (2013)
LinkedInDec 2016
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