Matilda Hayes

Experience

• 

  Budco Teleservicing Company

  Apr 1994 - Apr 1996

  Customer Service Representative

  10+ years of experience providing customer support in busy call center environments and fast food restaurants for the public to receive the proper orders.An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty.Strategic-relationship/partnership-building skills -- listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes.

• 

  Independent Caregiver service

  Feb 2002 - Jan 2016

  Caregiver

  Assisted the clients in understanding their needs and requirements regarding their care.Planned and designed nutrition requirements of patients as per their conditions – Looked after eating habits and arranged for diet/menu as prescribed by the doctors.Looked after the cleanliness and healthfulness of the patients and their environment in the best possible manner. Offered around the clock service for aged patients.Assisted the patients in outside traveling such as medical appointments. Show less

• 

  Convenant Consumer Direct

  May 2015 - now

  Home Health Aide

  Assisted the clients in understanding their needs and requirements regarding their care.Planned and designed nutrition requirements of patients as per their conditions – Looked after eating habits and arranged for diet/menu as prescribed by the doctors.Looked after the cleanliness and healthfulness of the patients and their environment in the best possible manner. Offered around the clock service for aged patients.Assisted the patients in outside traveling such as medical appointments. Show less