Membo Chatulika

Experience

• 

  SolarAid

  Aug 2014 - Dec 2014

  Research Assistant

  Conduct interviews, surveys, data collection, entry and analysis

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  FNB Zambia

  Apr 2015 - May 2019

  Sells financial services and handles client's entire relationship with the bankSells Financial services and handles client’s entire relationsip with the bankProcess credit facilities i.e Loans and OverdraftsBusiness Growth- Acquiring, up sell and retention strategy surrounding the target marketSales; Liabilities, Assets, Non Interest Revenue and Profitability.Analysing and identyfing business imprrovement opportunities to improve the busniess Portfolio ManagementServicing and managing product distribution and cross sell within own portfolio to maximise profits and returnsCustomer retention and compliance management., lead generation Show less

  • Relationship Banker

    Jan 2017 - May 2019

  • Reconciliations Clerk

    Sept 2015 - Dec 2016

  • Processing Clerk

    Apr 2015 - Sept 2015
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  Zambia National Commercial Bank (Zanaco) PLC

  Jun 2019 - Jun 2021

  Private Banker

  This position ensures the establishment of a relationship managed association between the bank and the Private banking client through a dedicated Private banker that acts as the first point of contact, assesses and recommends appropriate products and service offering to the client whilst ensuring profitability of the entire customer value proposition. The primary focus is on sales acquisition.

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  FNB Zambia

  Dec 2022 - now

  Compliance Officer - Enhanced Due Diligence

  Maintenance of expert knowledge on relevant legislative amendments and industry best practicesUnderstanding of the money laundering trends in country & globallyEngage with business in-country to provide timely advise on all AML/CFT High Risk Customer matters including training sessions and awareness as and when need arisesKeep record and/or evidence of execution for timely generation of management information (MI) on regulatory reporting Execution of all EDD deliverables, monitoring, reviewing and escalating EDD review alerts to ensure EDD within 90 days of the onboarding anniversary date of each AML/CFT high risk customerCreation of Manual STRs arising from EDD Reviews within ≤ 72 hours. Engaging with business to ensure annual KYC refresh on AML/CFT High risk customers Show less