Chris Case

Experience

• 

  Freelance, self-employed

  Mar 2014 - Jul 2022

  Computer Technician

  Performing computer repairs and maintenance as well as networking work

• 

  Texas Roadhouse

  May 2015 - Oct 2017

  Service Assistant

  Front of house assistant management, hosting, busing, and bakery.

• 

  Drug Plastics Closures, Inc.

  Oct 2017 - Jul 2019

  Quality Assurance Specialist

  Filling out and Filing paper workRegularly inspecting samplesTaking measurements of samples, X, Y, and Z axis measurementDocumenting issues and creating reportsCreating labels and managing work orders

• 

  Bell Techlogix, Inc.

  Jul 2019 - Feb 2020

  Technical Support Specialist

  Administrative roles such as account management. Troubleshooting for software, firmware, and HardwareVirtual machine managementDocumenting issues in a ticketing system and escalating when necessaryWorking with other teams to solve issuesData restoration

• 

  Tubesock, Inc.

  Feb 2020 - now

  Main technical point of contact for clients of the company, Project managementHardware and software troubleshooting and repair, ticket management, and Assist technicians with technical issues and questions - Designing and Creating workflows for client intranet- Hardware Troubleshooting- Software Troubleshooting - Server monitoring and maintenance- Firewall maintenance- Onsite and remote work -Office 365 work-Data backup and restore-Working with SQL Servers and managing databases for multiple corporations-Using SSDT (SQL Server Data Tools)- Researching and Developing ways to display and access data- Developing applications and websites for clients

  • Technical Lead

    Oct 2021 - now

  • Head of R&D / Database Administrator

    Feb 2020 - Jul 2022