Wayne Ferrell

Experience

• 

  CNCP Telecommunications

  Jan 1984 - Jan 1986

  Major Account Representative

  - Successfully sold interconnected voice services in monopoly environment

• 

  AGT Limited

  Jan 1986 - Jan 1992

  - Directed Business Sales revenue forecasting, reporting and analysis process for the business Sales division - Led work to establish the first aligned Sales and Marketing forecasting process - Directed an account team in selling integrated telecommunications solutions to national customers and development of regional and national revenue streams- Closed sale for a nation-wide point of sale network

  • Manager, Business Communications Service Administration

    Jan 1991 - Jan 1992

  • Sr. Account Representative , National Sales Manager

    Jan 1986 - Jan 1991
• 

  Stentor Resource Centre Inc.

  Jan 1993 - Jan 1998

  Manager, Wholesale Service Marketing

  - Managed national wholesale toll services and support processes, including toll services negotiations with a national wireless consortium- Consulted to national project teams in effective meeting design and facilitation- Led a local team as part of a company-wide employee development coaching program

• 

  TELUS Communications Inc.

  Jan 1999 - Jan 2000

  Project Manager

  Led successful projects to implement local competition and competitive payphone service in Alberta, and interconnect U.S. carriers with TELUS

• 

  TELUS Communications Inc.

  Jan 2001 - Jan 2002

  Manager, Solutions Marketing, Program Delivery

  - Established and managed the wholesale business governance process for this TELUS division- Established and managed wholesale business relationships with TELUS strategic partners, including coordinating joint wholesale business planning - Led development of a wholesale solution for a U.S.- based strategic partner

• 

  TELUS Communications Inc.

  Jan 2003 - Jan 2009

  Governance Director

  Designed, built and managed the TELUS enterprise bid governance process - a risk management function that reaches across business unit boundaries to engage all affected areas in sales opportunities to align customer requirements with TELUS delivery capabilities. Brokered alignment among diverse groups to forge unity of purpose.

• 

  TELUS Communications Inc.

  Jan 2010 - Feb 2011

  Controller (retired)

  - Led and evolved the TELUS enterprise bid governance process- Improved risk management and compliance practices- Forged improved process links - Increased process automation- Provided internal consulting services to other TELUS areas in process improvement, crafting vision and strategy, brokering alignment

• 

  Mississauga, Ontario

  Feb 2011 - Dec 2024

  Consultant, university & college instructor

  Specialties:- Designing and facilitating business meetings and workshops (vision creation, strategic planning, execution)- Assisting teams in moving from planning to action - Structuring and delivering short-term projects- Designing and executing governance & compliance processes ....Delivering Results by Collaboration:

• 

  Sheridan College

  Sept 2011 - Jan 2013

  Instructor - Project Management

  Delivery of assigned project management course in the Continuing Education faculty (Sheridan College)

• 

  Guelph Humber University

  Jan 2012 - Apr 2019

  Instructor - Client Relations and Project Management

  Responsible for writing and teaching this business-focused course for third year Media Arts students

• 

  Humber College

  Sept 2012 - Dec 2024

  Instructor - Project Management

  Retired from teaching...but open to short-term consulting engagments