Sharon Shakya

Experience

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  Vianet Communication

  Aug 2016 - Nov 2018

  - Substantial experience of organizing and managing all social media platforms including (but not limited to) Facebook, Instagram and Twitter.- Initiated and implemented Facebook “Stat Reply” reducing customer wait-time to <1 minute.- Oversaw a team of four and managed schedules for a seamless team working experience while performing basic support tasks over social media.- Recognized as Employee of the Quarter for 2017-2018- Consistently achieved targets placed on client base outreach and total issues resolved on a weekly basis Show less

  • Social Media Manager

    Aug 2017 - Nov 2018

  • Customer Service Representative

    Aug 2016 - Aug 2017
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  MIC for Youths

  Aug 2020 - Oct 2020

  Intern
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  Oodi

  Aug 2020 - Apr 2021

  Business Development Executive

  - Initiated rapid vendor contracts and managed operations to add over 150 vendors into the site through sales pitches.- Conceptualized and initiated easy sign-up/ log-in strategies resulting in a ~30% increase in revenue and a ~50% reduction in cart abandonment.- Designed and implemented marketing strategies through social media in collaboration with fashion influencers and local fashion brands for customer-appealing discount plans resulting in rapid brand and 110% customer base growth.- Managed vendor on-boardings, vendor support and maintained an open line of communication between vendors and the business. Show less

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  Rugologie

  Feb 2021 - Jul 2021

  Marketing and Communications Intern

  - Fronted market research into competitor market data, gaining insight regarding market availability, financial gains, competitor operations and overall marketing strategies.- Designed customer sales pitch formulation and created and managed strategical social media marketing content for official launch.- Managed Sales & Marketing operations to add 30+ new clients by representing the firm in high-stake client meetings- Finessed the ability to handle copious amounts of workload under tight time constraints, regardless of time zones and conflicting priorities. Show less

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  MAW Music Pvt. Ltd

  Feb 2022 - May 2022

  Management Trainee
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  BeyondID

  Jan 2023 - now

  - Initiated and led negotiations with potential clients in the Healthcare, Financial Services, Tech, and Retail industries to deliver customized cybersecurity solutions, leading to 11 closed deals and generating over $500k in revenue within six months.- Identified 20+ net new clients (totaling over $1million revenue opportunity) to provide SaaS consulting and implementation services on Cloud Migration, Application Modernization, and Identity and Access Management- Present monthly financial projections, client rollouts, and cyber security trends to management;- Lead weekly cross-functional meetings with Sales, Solutions, Delivery/Implementation, Finance, and Legal teams to update on key client accounts and projects- Supervised and mentored 3 Associate Account Executives to achieve monthly targets and understand company values. Show less - Established relationships with over 70 partners at Okta to identify new prospects and expand current customer base- Generated 75+ qualified leads and net new opportunities, resulting in 35% incremental revenue and 85% YoY client retention rate.- Lead weekly meetings to collaborate with the Solutions, Delivery/Implementation, Finance, and Legal teams to update on key client accounts and projects, resulting in increase in upsell opportunities by 28%- Successfully closed mid-scale ($50k+) and large-scale ($100k+) deals by presenting offerings to provide SaaS consulting and implementation services on Cloud Migration, Application Modernization/Integration, and Identity and Access Management to C-suite level clients. Show less

  • Commercial Account Executive

    Feb 2024 - now

  • Associate Account Executive

    Jan 2023 - Jan 2024