Peter Bucina

Experience

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  Jonckers Translation & Engineering

  Apr 2008 - Jun 2008

  QA tester

  Localization engineer and Quality Assurance (QA) tester for documentation and user’s guide.

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  KCT Data, s.r.o.

  Aug 2008 - Sept 2008

  Software tester

  SAP software testing. Searching for errors and reporting them.

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  AT&T Global Network Services Czech Republic s.r.o.

  Aug 2009 - Oct 2011

  IT network specialist

  • Monitoring (NetCool, Tivoli TEC) of network devices – routers, switches, load balancers etc. • Creating documentation and procedures to optimize work flow.• Working with databases (Lotus Notes, SharePoint).• Communication with 3rd party vendors.• Escalating issues to other platforms.

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  AT&T

  Sept 2012 - Jun 2016

  Mobility network specialist

  • Monitoring of mobile network devices across several national data centers in U.S.• Analyzing issues and basic troubleshooting of gateways, routers, switches, load balancers, servers etc.• Issue tracking, reporting and escalation to specialized platforms.• Handling high severity issues – call conference leading – management notification reports – timelines.

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  Sierra Wireless

  Oct 2016 - Apr 2017

  RMA Repair Assistant

  Inspecting units for physical damage, processing units through the associated test cycle, repair and ultimately configure and package the units for customer return as required.Working in multiple RMA repairing and testing projects.Using RMA management system and the CRM system to update the RMA status.Troubleshooting hardware failures and performing component replacement as needed.

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  WABCO

  Oct 2017 - Nov 2018

  Network Support Engineer

  ● LAN and WAN support of company network - 1500 devices.● Wireless support - CISCO Prime Infrastructure and WLC configuration. AP basicconfiguration.● Configuring the basic features on CISCO switches, routers and ASA firewalls - CCNAknowledge.● Layout drawing of network design in Microsoft Visio.● Basic work experience with McAfee proxy gateway - rule creating, whitelisting or blockingURLs.● Some end user’s issues troubleshooting - proxy, internet, printing, wifi connectivity, etc. Show less

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  UPC Broadband Slovakia

  Jan 2019 - now

  Access Engineer

  • Managing and optimizing DOCSIS-based broadband networks to ensure high-quality service delivery.• Monitoring, troubleshooting, and resolving network performance issues related to cable modem technology.• Implementing and maintaining network configurations, firmware updates, and system upgrades.• Collaborating with cross-functional teams to improve network efficiency and reliability.• Providing technical support and expertise for customer service teams in resolving connectivity issues.• Ensuring compliance with industry standards and security protocols. Show less