Stephany Carroll

Stephany Carroll

Virtual Office Assistant

Followers of Stephany Carroll702 followers
location of Stephany CarrollMoncton, New Brunswick, Canada

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  • Timeline

  • About me

    Connecting you with the best billboards spots across Atlantic Canada 🪧

  • Education

    • Clément Cormier

      2004 - 2009
      High School Diploma

      Activities and Societies: Rugby

    • NBCC (New Brunswick Community College)

      2021 - 2023
      Associate's degree Graphic Design

      Activities and Societies: Peer Tutor

    • NBCC (New Brunswick Community College)

      2019 - 2021
      Associate's degree Marketing Honours

      Activities and Societies: Class Representative for student council, peer tutor

  • Experience

    • Allstar Communications

      Jan 2012 - Jan 2013
      Virtual Office Assistant

      Virtual receptionist for small businesses

    • Manpower

      Feb 2014 - Aug 2016
      Customer Service Representative

      Employment contract for Labatt Brewing Company Limited Handle inbound inquiries for human resources and or accounts payable via email/telephone.

    • Labatt Breweries of Canada

      Aug 2016 - May 2019
      Business Analyst

      Consumer relationship managementFront line IT support for employeesHuman resourcesAccounts payable International travel to provide training to new employees abroadQuality Assurance monitoring Risk analyst Project development Mailroom clerkInventory analyst

    • Toner Outdoor

      May 2021 - Aug 2021

      - Assist in the development and implementation of the company’s brand strategy.- Continually raise the bar on creativity, writing fresh copy that connects with the desired audience and drives action- Maintain up-to-date knowledge of communication and client-related industry trends- Ensure all marketing efforts serve to achieve immediate and long-term business goals, identifying and executing improvements for processes, content, and lead generation.- Provide market research, competitive analyses, campaign results, and consumer trends.- Support the development of business applications with a 3rd party vendor.- Further knowledge and education regularly through workshops, research, and seminars, and share best practices and local marketing ideas and tactics with the team.- Maintain a directory and inventory of sales support materials, ensuring all resources are current and accurate, and coordinate the creation of new materials as needed- Continually seek and research new sources of prospective customer data, and provide recommendations to the leadership team. Show less

      • Marketing Coordinator

        Jun 2021 - Aug 2021
      • Sales And Marketing Intern

        May 2021 - Jun 2021
    • BillboardHub

      Jul 2021 - now

      - Pays invoices by verifying transaction information, scheduling, preparing disbursements, and obtaining payment authorization.- Obtains revenue by verifying transaction information, computing charges and refunds, and preparing and mailing invoices.- Collects revenue by reminding delinquent accounts and notifying customers of insufficient payments.- Enhances department and organization reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.- Management of the production and installation team.- Ensure all marketing efforts serve to achieve immediate and long-term business goals, identifying and executing improvements for processes, content, and lead generation.- Completes operational requirements by scheduling and assigning employees; following up on work results.- Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.- Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertisements.- Identifies marketing opportunities by understanding consumer requirements.- Improves product marketability and profitability by researching, identifying, and capitalizing on market opportunities.- Contributes to marketing effectiveness by identifying short-term and long-range issues that must be addressed.- Executes standard photography operation procedures, including image editing techniques, tools, processes, and guidelines.- Creates content with exceptional creative, technical, and documentary imagery. Show less - Assist in the development and implementation of the company’s brand strategy.- Continually raise the bar on creativity, writing fresh copy that connects with the desired audience and drives action- Maintain up-to-date knowledge of communication and client-related industry trends- Ensure all marketing efforts serve to achieve immediate and long-term business goals, identifying and executing improvements for processes, content, and lead generation.- Provide market research, competitive analyses, campaign results, and consumer trends.- Support the development of business applications with a 3rd party vendor.- Further knowledge and education regularly through workshops, research, and seminars, and share best practices and local marketing ideas and tactics with the team.- Maintain a directory and inventory of sales support materials, ensuring all resources are current and accurate, and coordinate the creation of new materials as needed- Continually seek and research new sources of prospective customer data, and provide recommendations to the leadership team. Show less

      • Operations Manager

        Jan 2023 - now
      • Marketing Executive

        Jul 2021 - Jan 2023
  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Stephany Carroll
      2017 Top Performer Scott Adams Apr 2018 For all my hard work and endless contributions to a new ticketing system used internally.
    • Awarded to Stephany Carroll
      2016 Top Performer Eric Dresser Apr 2017 For having a successful transition of English inbound from the Moncton, NB Contact Centre to Bangalore India.
    • Awarded to Stephany Carroll
      WOW Award Michael Shugar Mar 2017 For successful negotiations with a supplier who was going to cut off shipments of brewery equipment. I was able to reconcile the account and bring it in good standing within the week. There were no disruptions to production as a result.