Ahmed Boufares

Experience

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  Nouvelair Handling

  Jun 2011 - Nov 2011

  Chef avion
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  Go Economy

  Feb 2012 - Jan 2016

  Dispatch OCC

  Maintaining Global View updated to guarantee smooth communication with partner AOC`s Tactical team, Sales and Client ServicesPlanning and LogisticsArranging Ground Handling and services, airport slots and fuel for all flights as required by established procedures.Liaising with external providers (handling agents, FBOs, fuel suppliers, Civil Aviation Authorities, customs, etc.) concerning anyground services arrangements or operational requirements.Requesting Overflight and Landing Permits for all flights as required by established procedures.Submitting flight, crew and passenger information to Customs and Border agencies.Flight PlanningAlternate and Route selection as well as profile and speed planning within the performance limitations of each aircraft type,while observing and applying the highest levels of safety standards at all times.ETOPS and long-haul flight planning.Preparation of flight packages including operational flight plan, weather briefing and charts, NOTAMs, performance data andany other documentation relevant to each flight.Ensuring that all documents sent to the crews comply with all relevant international, national regulations, company proceduresand regulations laid down in the applicable AOC`s Operations ManualsMass and balance calculations, if required.Provide the most accurate and actual information on the status of flights during the planning stage (e.g. flight times, fuel stop locationsand potential issues en-route).Monitor weather globally and identify flights potentially affected by weather related hazards.Liaise and coordinate directly with the AOC`s Tactical Controllers on the status of the preparation and communicate all discrepanciesand any non-standard preparation on a timely manner.Ensure that all of the above is fulfilled efficiently, always within safety boundaries and with the customer’s satisfaction in mind at alltimes. Show less

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  Fly Easy OCC

  Jan 2016 - Jan 2023

  Ensuring the customer remains the top priorityEnsuring the IOCC workload is prioritised correctly and balancedCoordinating the response to daily issues (AOGs, delays, Wx)Working with Customer Service, Client Services Managers and commercial teams to coordinate service recoveriesKeeping oversight of all high profile and demo flightsWorking with and giving direction to all functions within IOCC to ensure the fleet is always optimised and operating in the most efficientmanner while taking into consideration ferry, maintenance schedule, operational restrictions, and customer preferences.Strong leader with previous Chief Pilot, Flight Ops Management experience Show less Searching for gaps in training content and materials that need updating to generate higher productivity and safety among staffResearching new training supplies and materials that can enhance a firm’s training procedures while providing value to employeesIdentifying future training needs and creating a curriculum to facilitate that trainingLeading programs to assist employees with transitions due to technological changes, acquisitions and mergersCommunicating with management, trainers and team members to ensure that all needs are metSetting up executive or leadership development programs for lower-level employeesConducting orientation programs and arranging on-the-job training for new hiresResolving any specific problems and tailoring training programs as necessary Show less Ensuring the customer remains the top priorityEnsuring the IOCC workload is prioritised correctly and balancedCoordinating the response to daily issues (AOGs, delays, Wx)Working with Customer Service, Client Services Managers and commercial teams to coordinate service recoveriesKeeping oversight of all high profile and demo flightsWorking with and giving direction to all functions within IOCC to ensure the fleet is always optimised and operating in the most efficientmanner while taking into consideration ferry, maintenance schedule, operational restrictions, and customer preferences.Strong leader with previous Chief Pilot, Flight Ops Management experience Show less

  • Responsable informatique

    Jan 2019 - Jan 2023

  • occ Supervisor

    Aug 2016 - Jan 2023

  • Manager of Training

    May 2016 - Jan 2023

  • Senior flight dispatch

    Jan 2016 - Jan 2023
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  HADID International Services

  Apr 2023 - now

  Opérations aériennes

  flight operations