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Zaneta Vallo

Zaneta Vallo

Followers of Zaneta Vallo375 followers
location of Zaneta ValloMikołów, Śląskie, Poland

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  • Timeline

  • About me

    Associate Director, Technical Support Center at AT&T

  • Education

    • Akadémia Policajného zboru v Bratislave

      2013 - 2018
      Master's degree HOMELAND SECURITY, LAW ENFORCEMENT, FIREFIGHTING AND RELATED PROTECTIVE SERVICES

  • Experience

    • AT&T

      Jan 2019 - now

      • Associate Director

        Jun 2023 - now

      • Assistance Desk Manager, Technical Support Center

        Dec 2021 - Aug 2023

      • Manager, Technical Support Center

        Jan 2021 - Aug 2023

      • Specialist, Complex Order Services

        Jan 2019 - Jan 2021

  • Licenses & Certifications

    • Leadership and Team Development

      International Business Management Institute (IBMI)
      Sept 2024
      View certificate certificate

    • Business English Certification Test (BECT)

      International Business Management Institute (IBMI)
      Oct 2024
      View certificate certificate

    • Zendesk Customer Service Professional Certificate

      Zendesk
      Oct 2024

  • Honors & Awards

    • Awarded to Zaneta Vallo
      Service Excellence Award AT&T Nov 2022
    • Awarded to Zaneta Vallo
      Vice President Award AT&T 2020
    • Awarded to Zaneta Vallo
      Summit AT&T Dec 2019 Recognition for one of two best performing experts in EMEA in AT&T.