Nicholas Sacco

Nicholas Sacco

Pharmacy Technician & Photo Technician

Followers of Nicholas Sacco176 followers
location of Nicholas SaccoLas Vegas Metropolitan Area

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  • Timeline

  • About me

    Metro South District Executive

  • Education

    • University of Nevada-Las Vegas

      2015 - 2019
      Bachelor's degree Business Administration and Management, General

      Activities and Societies: Air Force ROTC

    • College of Southern Nevada

      2014 - 2016
      Associate of Science - AS Aeronautics/Aviation/Aerospace Science and Technology, General
  • Experience

    • Walgreens

      Aug 2007 - Aug 2011
      Pharmacy Technician & Photo Technician

      Conferred with customers to provide information about products and services via telephone or in person. Solved customer problems and checked to ensure that appropriate changes were made to resolve problems. Cashiered and determined charges for services requested, collected payments, and arranged change. Data Entry of personal information of patients and ensure the safety of their information.

    • Henderson Chevrolet

      Jul 2011 - Oct 2013
      Sales Associate Representative & Porter

      Conferred with customers to provide information about products and services via telephone or in person. Solved customer problems and checked to ensure that appropriate changes were made to resolve problems with their new vehicles. Maintained records of customer interactions or transactions, recorded details of inquiries, complaints, comments and actions taken. Management of Equipment and Inventory of vehicles at the store. Transport of Customers and Delivery of Vehicles (Driver). Management of Vehicle Transportation to and back form Events Show less

    • Atlantic Aviation

      May 2014 - Oct 2017
      Tow Certified Line Service Technician

      Manage daily plans, activities, and assignments while maintaining a safe environment. Refueled of all Types of Aircraft. Strategic Placement / Organization by towing of all types of Aircraft. New Employee Training of new incoming line service technician and technician that are in the tow program. Customer Service and handling incoming and outgoing VIP needs as requested. Lifting and Moving of Heavy Equipment

    • Vegas.com

      Feb 2018 - Dec 2018
      Driver

      Managed store organization and cleanliness. Solved problems and checked to ensure that appropriate changes were made to resolve problems with the vehicles. Management of Equipment and Inventory of vehicles at the store. Transport of and Delivery of Vehicles (Driver). Management of Vehicle Transportation to and back form Events. Lifting and Moving of Heavy Equipment

    • Mercedes-Benz of Henderson

      Dec 2018 - Jul 2019
      Manager

      Managed store organization and cleanliness. I Solved customer problems and checked to ensure that appropriate changes were made to resolve problems with their new vehicles. Management of Equipment and Inventory of Supplies of the Shop. Transport of VIP Customers and Delivery of Vehicles. Hire, Recruit, and train Quality team members. Maintain first-rate customer satisfaction at all times. Develop and maintain productive employee relationships. Develop safety programmes that reduced incidents by more then 50% in one year. Oversaw inventory, ordered new equipment, and Scheduled repairs for damaged machinery. Show less

    • TPx

      Aug 2019 - Dec 2023
      Managed Services Repair

      Gather detailed and accurate information from customers on the service issue they are reporting. Update the customers, vendors and internal systems according to the established guidelines. Customer Repair Specialists are responsible for testing to confirm trouble using TPx network equipment. Respond quickly and appropriately to fraud alerts. Knowledgeable in DSCI equipment to include but not limited to Polycom Phones, ATAs, and routers. Able to navigate and process information using systems DSCI and vendor systems. Work special projects as assigned. Cover repair as part of the repair team. Manage customer initiated requests in the TPx DASH portal. Log into the repair call center and answer calls as presented to maintain an 85% service level of calls answered within 30 seconds. Show less

    • LAS VEGAS AREA COUNCIL, INC., BOY SCOUTS OF AMERICA

      Jan 2024 - now
      District Executive
  • Licenses & Certifications

    • ICS-400: Advanced ICS for Complex Incidents (G400)

      FEMA
      Jun 2022
    • SAR Mission Pilot/Orientation Pilot

      Civil Air Patrol
      Aug 2021
    • Mission Scanner Set

      Civil Air Patrol
      May 2020
    • Introduction to Cybersecurity

      Cisco
      Sept 2020
      View certificate certificate
    • Eagle Scout

      Boy Scouts of America
      Jun 2006
    • Vigil Honor

      Order of the Arrow BSA
      Jun 2009
    • UAV Pilot

      Federal Aviation Administration
      Dec 2018
    • Private Aircraft Pilot

      Federal Aviation Administration
      Mar 2015
    • Air Operations Branch Director

      Civil Air Patrol
      Feb 2020
    • Transport Mission Pilot

      Civil Air Patrol
      Jun 2019
  • Volunteer Experience

    • Mission Pilot, Director of Aerospace Education for Nevada Wing

      Issued by Civil Air Patrol on Mar 2018
      Civil Air PatrolAssociated with Nicholas Sacco
    • Asstiant Scoutmaster Troop 359

      Issued by Boy Scouts of America on Jan 2000
      Boy Scouts of AmericaAssociated with Nicholas Sacco
    • Vigil Honor

      Issued by Order of the Arrow BSA on Jan 2002
      Order of the Arrow BSAAssociated with Nicholas Sacco