Justin McClaran

Experience

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  STOCKER & ALLAIRE, INC

  May 1998 - Apr 2006

  Superintendent / Project Manager
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  Building and construction consultation

  Apr 2006 - Dec 2008

  Self Employed
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  Franklin Building Supply

  Feb 2008 - Sept 2019

  ● Led sales and operations for the floor covering division—driving business growth while overseeing a team of 20+ employees and 60+ subcontractors to ensure timely and quality installation services. ● Managed scheduling of installations, coordinating with subcontractors and internal teams to meet deadlines and exceed customer expectations.● Implemented quality control procedures, addressing and resolving warranty claims to maintain high standards of customer satisfaction and service.● Developed and maintained strong vendor partnerships, negotiating pricing and securing favorable terms to optimize profitability and cost efficiency.● Responsible for the division’s fiscal management, including budgeting, P&L statements, and purchasing processes—ensuring financial alignment with operational efficiency of the division.● Promoted workplace safety by implementing safety protocols and leading safety training programs to ensure compliance with industry standards and regulations. Show less ● Oversaw the full production cycle of solid surface products, from manufacturing to installation, ensuring quality control, timely completion, and customer satisfaction.● Served as an engaged and participatory leader to a team of eight—developing talent, coaching on corporate procedures, and ensuring compliance with all safety regulations. ● Managed department budgeting and purchasing—optimizing cost efficiency and inventory levels while maintaining quality standards. ● Streamlined manufacturing processes and installation workflows—coordinating with cross-functional teams and vendors to improve operational efficiency and faster project turnaround times. Show less

  • Manager, Floor Covering

    Jan 2014 - Sept 2019

  • Manager, Solid Surfaces

    Feb 2008 - Jan 2014
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  CWallA

  Sept 2019 - Nov 2023

  Branch Manager

  ● Oversaw the day-to-day operations and team for a five-person branch of the steel framing and gypsum company—leading continuous improvement initiatives, managing branch performance, and leading a high-performing and collaborative team. ● Served as the technical leader for branch operations, including fleet management, preventative maintenance for machines, and capital expenditure planning. ● Responsible for customer service and satisfaction—managing warranty claims and client resolutions with a proactive approach, effectively addressing customer concerns, and ensuring timely solutions.● Implemented continuous improvement training and certification programs to enhance team performance, operational standards, and health and safety. ● Applied strategic problem-solving skills to identify operational inefficiencies, streamline processes, and drive cost-effective solutions that improved branch productivity and customer satisfaction. Show less

• 

  Pacific Building Systems

  Jan 2024 - Jan 2025

  Sales Relationship Manager

  • Managed a portfolio of enterprise and individual customers for the pre-engineered metal building company—responsible for managing relationships with key accounts, coordinating cross-functional teams, and stewarding customers through the sales cycle, which resulted in $1 million in sales in 2024 and an expanded territory. • Established the company’s territory in Southern Idaho from inception—aligning the growth strategy with corporate objectives, building the customer account strategies, and conducting market research. • Developed project quotes and scopes for agriculture and public works clients—leveraging MBS and MBSI software to design customized solutions, streamline project workflows, and enhance client satisfaction.• Maintained a deep understanding of the company’s portfolio of products, customer programs and benefits, and broader industry and market trends to align offerings with customer priorities.• Cultivated strong relationships with customers, prospects, and partners—building trust, listening to their needs, aligning offerings and products to their business objectives, and serving as a subject matter expert to resolve technical issues.• Developed and implemented strategies to grow market share including an initiative to identify and develop vertical end user and enterprise customers across agriculture, aviation, commercial, industrial, residential, substantial and essential buildings. Show less