KC Ho

KC Ho

location of KC HoHong Kong, Hong Kong SAR

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  • Timeline

  • About me

    Connect and Inspire | Engineering in FedEx | QDM Expert | SAFe 5.1 Agilist / Product Owner / Product Manager

  • Education

    • MIT’s Sloan School of Management

      2018 - 2018
      Innovation of Products and Services: MIT's Approach to Design Thinking
    • The Hong Kong University of Science and Technology

      -
      Graduate Diploma Transportation and Logistics Management
    • The University of Hong Kong

      -
      Bachelor of Engineering - BE Industrial and Manufacturing Systems Engineering First Class Honour
    • Macquarie Graduate School of Management

      2002 - 2004
      Master's degree Management
  • Experience

    • FedEx

      Oct 1999 - Jan 2008

      Flight network design and implementation, o Design flight network and transition plan for migrating to new Asian Hub, Develop Long term flight network Project management of regional process improvement projects, Deploy centralized data entry centre for manifesting, Launch of Genesis image scanning and manifesting tool Workflow design and optimization, including Develop SOP and manpower projection pickup and delivery optimization, Design new station sort system layout and process flow

      • Senior Engineer, Network Planning and Implementation, APAC P&E

        Jan 2004 - Jan 2008
      • Senior Engineer | China & Mid-pacific regional | Planning & Engineering

        Jan 2001 - Jan 2004
      • Associate Engineer / Engineer | Station Engineering | Hong Kong District

        Oct 1999 - Jan 2001
    • FedEx

      Jun 2008 - now

      Analytics Support and Process improvement on 24x7 Air Network Operation, Development of innovative solutions for freight prioritization with efficiency improvement under SAFe Agile framework Process improvement, quality management, service compliance, project management, business intelligence, dashboard design, service level KPI monitoring and reporting, business planning, as chairperson for APAC WAR call to facilitate service improvement discussion among regional operational MD

      • Manager, Asia Network Operation Center, Freight Movement Center

        Jul 2017 - now
      • Advisor, Operations Research and Analytics

        Jun 2008 - Jul 2017
  • Licenses & Certifications

    • Leading SAFe 5.1

      Scaled Agile, Inc.
      Jan 2022
    • QDM Expert | FedEx

      ASQ-Quality Management Division (QMD)
      Mar 2017
    • Certified SAFe 5 Product Owner / Product Manager

      Scaled Agile, Inc.
      Mar 2022
    • PRINCE2® 2017 Foundation & Practitioner

      AXELOS Global Best Practice
      Jun 2016
  • Honors & Awards

    • Awarded to KC Ho
      Prestige Award | FedEx AMEA FedEx Feb 2022
    • Awarded to KC Ho
      Five Star Award FedEx 2016
    • Awarded to KC Ho
      Purple Promise Quality Award FedEx 2016
    • Awarded to KC Ho
      APAC Excellence Award FedEx 2012
  • Volunteer Experience

    • Volunteer

      Issued by Junior Achievement Hong Kong on May 2016
      Junior Achievement Hong KongAssociated with KC Ho