Lloyd Werner

Lloyd Werner

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  • Timeline

  • About me

    Service Program and Product Manager

  • Education

    • University of Utah - David Eccles School of Business

      2015 - 2017
      Master of Business Administration (MBA) / Master of Healthcare Administration (MHA)

      Additional Concentration: Graduate Certificate in Information Systems (GCIS)

    • The College of Wooster

      2005 - 2009
      Bachelor's Degree Business/Economics

      Minor: Chinese Studies

  • Experience

    • US Navy

      Aug 2009 - Aug 2015

      Attained qualified applicants for selection into the Navy's Active and Reserve Officer Communities.• Directed 14 navy recruiters throughout Utah and Idaho to accomplish monthly enlisted recruiting quotas resulting in 2 division of the month awards and achieving 2nd place in region west production for fiscal year 2014.• Stood watch as Navy Recruiting District Denver's command duty officer responsible for the safety and well being of the district's 100+ sailors covering six states.• Earned the district’s Nuclear Propulsion Officer Recruiter of the Year award for FY14 attending 30 college career fairs, working over 300 leads, and gaining 12 engineering officers for the Navy.• Mentored 20 future engineering officers throughout four major universities by providing training in leadership, militarization, and fitness ensuring a smooth transition to a successful military career. Show less Supervised 8 sailors and 4 divisions for Patrol Coastal Crew Juliet ensuring daily maintenance, proper equipment operation, and training was accomplished on various shipboard equipment in a combat environment.• Maintained highly classified documentation and assets of over 100,000 rounds of ordnance, weapons, training publications, and operational messages without incident.• Coordinated force protection and surface warfare training for the crew's 26 personnel.• Controlled the crew and shipboard budgets for three 26 million dollar warships effectively distributing over $3 million in maintenance & consumable funding towards mission essential parts, equipment, and services.• Maintained shipboard medical programs to include the heat stress, hearing conservation, first aid, and triage care programs for the 28 person crew earning the command two consecutive medical excellence awards.• Stood underway watch as the officer of deck responsible for the daily operation and safe navigation of three warships in international waters. Show less Provided day to day guidance, leadership, and direction for 31 sailors onboard USS Lassen (DDG-82) ensuring daily maintenance, proper equipment operation, and crew training was accomplished on the electronic warfare and gunnery systems throughout the ship.• Stood over 1,200 hours of bridge/quarterdeck watch as a highly trusted officer of the deck directly responsible for the daily operation and safe navigation of a $1 billion dollar warship.• Developed, maintained, & trained the 280 person crew on the ship’s safety program successfully improving safety awareness, reducing crew mishaps to zero, and passing numerous shipboard safety program audits. Show less

      • Navy Officer Recruiter

        Sept 2013 - Aug 2015
      • Weapons Officer

        Jan 2012 - Aug 2013
      • Division Officer

        Aug 2009 - Dec 2011
    • UPMC

      May 2016 - Aug 2016
      Health Services Division Summer Resident - Revenue Cycle

      Provided on-site support and process improvement consultation for the deployment of new patient access systems throughout 200 clinics and 3 hospitals at University of Pittsburgh Medical Center.• Deployed over 700 biometric scanners and 200 self-check-in kiosks within a three month period achieving the targeted 40% kiosk utilization goal and enrolling over 22,000 patient fingerprints.• Designed new processes for the revenue cycle implementation team resulting in a 20% improvement in biometric enrollments and a 5% improvement in kiosk utilization.• Trained over 100 patient access employees on more efficient workflows associated with new patient access systems. Show less

    • GE Healthcare

      Nov 2016 - Mar 2017
      Surgery Product Management Intern

      Assisted the product management team with mobile c-arm lifecycle management to include competitive research, product and marketing strategy, salesforce management, and end of service administration• Drafted over 20 product long descriptions, tech data sheets, and marketing brochures providing the GE Healthcare salesforce with educational literature for potential customers and helping boost overall sales• Updated internal competitive intelligence reports to include over 30 new mobile c-arm and fixed urology x-ray systems helping GE Healthcare maintain a complete and up-to-date view of the market landscape• Developed a comprehensive tender specification for the new OEC Elite mobile C-arm winning approval for purchase by the UK National Health Service, a major purchaser of GE Healthcare products Show less

    • University of Utah Health Hospitals and Clinics

      May 2017 - Aug 2017
      Telemedicine Business Services Intern

      Assisted the Office of Network Development and Telehealth Services team with operations related projects to include internal reporting, visual management, workflow development, and process tracking/coordination• Developed new standardized procedures for monthly internal reporting, physician credentialing, and physician licensing greatly improving departmental workflow and accuracy• Created a new financial reporting tool that greatly increased the teams understanding of the telehealth payer and reimbursement landscape throughout a five-state region• Tracked accuracy and progress of the physician credentialing and licensing process ensuring the forward progress and timely completion of over 30 licensing and credentialing requests Show less

    • US Navy

      Jan 2018 - Jan 2021
      Department Head, Materials Management

      Led 45 civilian and military materials management staff across four navy health clinics throughout the New England region. Managed material life cycles for 6,000+ pieces of equipment, $10 million in service contracts, and $16 million of material purchases annually. Maintained strong customer and supplier relationships and worked cross functionally weekly with both clinical and support staff.• Prioritized Navy Medicine strategic sourcing initiatives leading to over $150,000 in cost savings per year.• As a lean six sigma process owner, coordinated with several departments on process improvement projects to include the consolidation of laboratory contract services across New England resulting in $176,774 in cost savings per year• Underwent several medical organization audits to include Joint Commission on Accreditation of Healthcare Organizations (JCAHO) and Navy Medical Inspector General (MED-IG) with outstanding results• Fostered high-performance teams leading to several nationwide staff awards to include: Contracting Officer Representative of the Year 2018, Equipment Manager of the Year 2018, and numerous other unit-wide civilian and military awards• Drafted and implemented over 14 supply chain related policies and procedures leading to improved work processes and communication Show less

    • Intermountain Healthcare

      Jan 2021 - Apr 2022
      Outpatient Clinic Manager

      Managed daily operations, staffing, and training in the Pulmonary Function Testing (PFT) and Sleep Labs at Primary Children’s Hospital. Oversaw 23 employees, an annual operating budget of $2 million, $5.3 million in revenue, and roughly 3,400 patient encounters per year.• Created 2 new performance dashboards and 25+ key performance indicators (KPI) giving a clearer top down picture of unit performance• Transformed a Press Ganey Workforce Engagement Survey Tier 3 team into a Tier 1 team in less than one year with a leader index score of 100%.• Led a system-wide strategic expansion project during 2021 which successfully achieved its objective of permanently offering pediatric overnight sleep studies at adult sleep lab locations throughout Utah and Idaho for the first time. Show less

    • GE HealthCare

      Apr 2022 - now

      Lead and implement Variable Cost Productivity (VCP) initiatives within the services business area of GE HealthCare Surgery. Manage external medical device manufacturer service relationships (OEM), parts/technical support, and service business contracts. Primary business case development and cost analysis leader within the services.• Investigate, prioritize, and lead implementation of 130+ Variable Cost Productivity (VCP) projects generating $1M+ in cost savings annually. • Manage service product lifecycle strategy and business relationships for twelve Original Equipment Manufacturer (OEM) products. Maintain established price margins and generate $6M in service contract and non-contract part revenue annually. • Plan and execute on end of life (EOL) strategy and standard work for OEM products. Lead executive service strategy, draft and release customer notification letters, and analyze the size of the install base (IB) and service contract impact during the various EOL phases. • Utilize Siebel CRM, Oracle, Spotfire Dashboards, Excel, and other data collection and analysis tools to analyze and determine VCP/OEM project scale, impact, risk, and relevance for project prioritization and implementation decisions. Show less

      • Service Program and Product Manager

        Nov 2023 - now
      • Service Project Leader - VCP & OEM

        Apr 2022 - Nov 2023
  • Licenses & Certifications

    • Certified Defense Financial Manager (CDFM)

      American Society of Military Comptrollers
      Mar 2019
      View certificate certificate
    • Lean Six Sigma Green Belt

      Management and Strategy Institute
      Mar 2015
      View certificate certificate
    • Basic Keelboat Certification

      US Sailing
      Jul 2018
    • CPR

      American Red Cross
      Feb 2018
  • Volunteer Experience

    • Lead Command Financial Specialist

      Issued by US Navy on Oct 2019
      US NavyAssociated with Lloyd Werner
    • Director of Finance

      Issued by Young Professionals Salt Lake City on May 2015
      Young Professionals Salt Lake CityAssociated with Lloyd Werner
    • Board Member

      Issued by Belvedere Condominiums Homeowners Association on Dec 2014
      Belvedere Condominiums Homeowners AssociationAssociated with Lloyd Werner
    • Student Volunteer

      Issued by Sunrise Senior Living on Aug 2006
      Sunrise Senior LivingAssociated with Lloyd Werner
    • Volunteer Trainer and Dog Enrichment

      Issued by Potter League For Animals on Apr 2018
      Potter League For AnimalsAssociated with Lloyd Werner