F OFORI DUODU

Experience

• 

  SAHEL - SAHRA BANK (OminiBSIC Bank)

  Sept 2008 - Mar 2014

  • Responsible for the overall management of Central Processing Activities (Cash Management, Central Clearing, Central Salary Processing, Central Mailing, Cheque Requisition & Management as well as any centralized domestic transaction processing) in term of operational costs, service quality, control and customer service.• Provide clear direction for Management of Operational Risk within the central Processing unit.• Responsible for ensuring that there is strong operational risk awareness and control practice among all staff.• Responsible for ensuring that all operational support required by the banks investigation department are provided to enable them come up with the right kind of findings. Show less

  • Branch Manager

    Oct 2013 - Mar 2014

  • Head, Payments Systems

    Mar 2012 - Oct 2013

  • Head, Collections / Clearing unit

    Sept 2008 - Feb 2012
• 

  CallOver Consult Group Ltd

  Feb 2009 - now

  Chief Consulting Officer

  Directing, and supporting the business development and technical teams, in the implementation of projects according to the timelines in a cost-effective manner.Manage the outsourcing of projects such as IT, finance, and HR.Conducting research, surveys, and interviews to gain an understanding of client’s business

• 

  CASHPLUS FIN. SERV. LTD

  Jan 2010 - Dec 2011

  BUSINESS COORDINATOR

  BUSINESS PLANNING, PROPOSALS AND RESEARCH

• 

  The Royal Bank

  Mar 2014 - Jan 2017

  Head, Central Processing Unit

  • Responsible for the overall management of Central Processing Activities (Cash Management, Central Clearing, Central Salary Processing, Central Mailing, Cheque Requisition & Management as well as any centralized domestic transaction processing) in term of operational costs, service quality, control and customer service.• Provide clear direction for Management of Operational Risk within the central Processing unit.• Responsible for ensuring that there is strong operational risk awareness and control practice among all staff.• Responsible for ensuring that all operational support required by the banks investigation department are provided to enable them come up with the right kind of findings. Show less

• 

  UNIVERSITY COLLEGE OF ENTREPRENEURSHIP (ETI)

  Aug 2015 - now

  Adjunct Lecturer

  Transferring knowledge in my areas of expertise (MIS, Strat. Entrep, Project Management, Tech Entrep. & E- Business) .* Deliver lectures and tutorials.*Assess students' coursework.*coach and supervises students' project works.

• 

  Legacy Capital

  Feb 2017 - May 2019

  Head of Operations

  Responsible for all operational activities as a profit and cost centre and ensures the delivery of reliable, quality and timely services to clients at the least cost, in a secured and controlled environment while ensuring maximum profitability and compliance with bank policies and procedures. Oversight responsibility of all Branch, IT, Central Operations and Digital banking operations activities among others.

• 

  Ghana Institute of Management and Public Administration (GIMPA)

  Aug 2019 - Sept 2021

  Adjunct Faculty

  Transferring knowledge in my areas of expertise (Management Information Systems) * Deliver lectures and tutorials.*Assess students' coursework.

• 

  ASASAL Ghana

  Oct 2020 - now

  Operations Manager, Digital Financial Services(Country Lead)

  Responsible for the successful implementation and management of digital financial services and digitization for the organization.Building relationships with 3rd parties, aggregators, and others to enable integration of services. Implementation of back-end support structures that come with digitization e.g., Customer Care.Recruitment of resources as the digitization drive takes on more scale.Establish programs to educate clients and get them onboard digitally