Wei (Eliza) Chen

Experience

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  Intel Corporation

  Apr 2006 - Apr 2014

  Senior Product Development Engineer

  • Lead the team to tracking product’s weekly defect per million (DPM), perform test yield data extraction/analyses, and control to drive for overall yield improvement, DPM reduction. • Lead the team to define test plan and deliver test program for product testing, mainly for Intel mainstream PCH product segment. • Lead daily task force during excursion to identify failure root cause through various DOE, FA and drive all the way to recovery plan.• Chair weekly yield/pareto analysis meeting, and continuous lead team to development the new test methodologies to address any software/hardware/silicon flaw. • Own test program release and qualification to different factory sites, liaison between internal and external stakeholders on continuously drive improvement on overall output max in product testing through product yield improvement (PHI), test time reduction (TRR) and defect per million (DPM) while maintaining product quality and manufacturing standards.• Involve in early involvement training (EIT) with PDE for new product development. Worked out with Test Program Development teams to define, develop and maintain the test program for product validation and to fulfill the test platform requirements. • Software, hardware and silicon debug on the initial stage of product cycle to ensure robust platform in support engineering samples generation and proliferation to manufactory. Tunjukkan kurang

• 

  Western Digital

  Jun 2016 - Jan 2021

  Product Quality Staff Engineer

  • Ensure product quality from manufacturing introduction to completion, including new product Qualification, LVM, HVM. Ensure product shipped meet specifications and quality requirements. • Drive local and global engineering team in resolving product quality related issues and focus on continuous quality improvement, working with cross functional teams to coordinate priorities and initiatives, troubleshoot and analyze complex problems when test/product quality related issues happened. Lead 8D process to identify root cause, risk assessment and generate containment/corrective/preventive action, lesson learned and communication.• RMA(customer return)/FQI/CQI issue follow up, coordinate and work with engineering and develop team to identify the failure mode, root cause and work out solution to make customer satisfied. • Develops, implements, and maintains technical product quality assurance and control system. Initial plan and set up the QA Lot Reject Rate (LRR) tracking system & developed automatic LRR alarm system, timely reflect the product online testing status & report out the excursion/spike. • Defines and specifies the implementation of standards, methods, and procedures for product quality testing, and evaluating the precision, accuracy, and reliability of product including SBL/SYL/ML control.• Participates in the reviewing of engineering designs to contribute quality requirements and considerations. Review and buy-off major changes of test programs and flow of KGD/BI/MT/ST/MTST. Drive continuous improvement of test program change validation process. Tunjukkan kurang

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  Micron Technology

  Jan 2021 - Jul 2022

  Lead Staff PQA Engineer

  • Work with local engineering team to develop and improve quality control systems by using FMEA based risk mitigation process. This including New Product/Package Introduction and Customer Requirements, ensuring product meet Quality and Reliability specification. • Responsible for in-line process control, outgoing product quality, customer return management as well as oversee Back End deviation management activities for the site. • Work with team work with Assembly/Test/Module Engineering/Manufacturing Team to drive product quality improvement and deviation reduction to meeting customers’ quality requirement. • Manage quality deviated product and drive for continues improvement as well as improving Cost of Non-conformance (CoNC). • Handle closure of corrective/preventive actions for internal and external customer issue. Expert use 8D format to define the quality issue, identify root cause, do risk assessment, and generate containment/corrective/preventive action, lesson learned and communication. • Perform data mining to identify quality improvement opportunities and lead quality improvement projects. • Support new start up factory Product/Process qualification. • Develop strong relationships with Corporate QRA, Product Engineering and Central Teams to improve business process performance. Tunjukkan kurang

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  Intel Corporation

  Jul 2022 - now

  Technical Lead QRE