Sahil Arora

Experience

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  SML Isuzu Ltd - OEM Automotive Manufacturer (Mazda & ISUZU technology partner)

  Jul 2012 - Dec 2017

  • Provided coaching, guidance, and mentorship to a team of four Quality Engineers.• Supported project & product development team with ongoing projects aimed at improving product quality, production cycle time and reducing bottle necks in the manufacturing process.• Analyzed statistical process control (SPC) summary reports, cost of quality analysis and scrap reports.• Planned and approved quality documents including Control Plans, Work Instructions, Process Flow Chart, PFMEA and Gauge planning.• Monitored and tracked results of Engineering Change Request (ECR).• Formulated effective strategies, bolstered quality programs and campaigns, and facilitated prompt decisionmaking and project completion.• Created actionable plans to achieve targets for GCA, throughput, WDPV, and Warranty.• Cultivated and sustained relationships to ensure seamless communication with all stakeholders.• Assisted the team in adopting a proactive problem-solving approach and honing their decision-making skills. Show less • Responsible for Body in White Technical reviews and sign off, APQP activities development review, PPAP activities (PFMEA, Control plan, SPC, MSA, PSW approval) as per given project milestones.• Member of a cross functional team for selection and development of suppliers for Body in white parts, production of passenger as well as military vehicles.• Development of project timelines with suppliers i.e., Tooling development, fixture development, part testing requirements, part trials and PPAP.• Proficient in quality documentation including CAR (Corrective Action Request) & NCR (Non-Conformance Report).• Conducted Supplier Audit for Mass Production readiness and tracked quality related open issues to closure for each build event till SORP.• Analyzed monthly statistical process control (SPC) reports, identified continuous improvement opportunities.• Reviewed Geometric Dimensions & Tolerance (GD&T), Significant Characteristics (SC) and Key Product Characteristics (KPC) in collaboration with design engineering and suppliers.• Used QC tools, 8D problem solving, Root Cause Analysis (RCA), Why-Why analysis to reduce the defect rate.• Evaluated customer complaints and facilitated resolution of disputes. Show less

  • Assistant Manager - Quality Engineer

    Jul 2015 - Dec 2017

  • Supplier Quality Engineer

    Jul 2012 - Jul 2015
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  Capital GMC Buick Cadillac

  Feb 2018 - Nov 2018

  Product Specialist

  • Generated new customers by implementing a combination of digital and traditional marketing strategies such as email campaigns for existing clientele, promotions via social media.• Overcame objections, closed sales, and performed all other steps of the sales process in accordance with company standards.

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  KTH Shelburne Mfg Inc

  Oct 2019 - Jul 2021

  Quality Assurance Specialist – New Model

  • Project Lead for Honda Civic & CRV BIW parts, New Model Development - Prototype to mass production launch.• Implemented Advanced Product Quality Planning (APQP) and met quality milestones.• Conducted PFMEA, Gauge R&R, Process capability analysis and execution of control plans.• Monitored process behavior with data trend analysis i.e., Statistical Process Control.• Managed fast response with internal cross-functional teams to address customer rejects and provided timely feedback to Honda using 8D and CAPA submissions.• Resolved quality issues, identified root causes, and implemented containment and CAPA using Poka-Yoke. Show less

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  NSG Group

  Jul 2021 - Nov 2021

  Quality Assurance Lead

  • Supervised operations for efficient use of resources to ensure we met quality standards & product requirements.• Analyzed process data to review the process capabilities, communicated with process improvers and manufacturing engineers to validate manufacturing processes.• Worked with customers, ensured PPAP effectiveness, developed process flows, PFMEA and control plans.• Made decisions for the non-conforming products & ensured containment / corrective action is implemented.• Worked with associates engaged in inspection/testing activities, ensured continuous process improvements.• Ensured effective documentation, conducted audits, and implemented QMS to meet ISO 9001/ IATF 16949.• Planned, trained, and educated peers on activities related to product quality and the Quality core tools. Show less

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  General Motors

  Nov 2021 - now

  Senior Quality Engineer

  • Developing product quality standards and championing voice of customer using short and long-term plan targets.• Acting as a stand in lead to the QE interior exterior team since 2021, maintaining quality performance metrics.• Acting as the Supplier action center (SAC) lead, I coach and manage a team of 3 to ensure identification of failure modes, implementation of containment and timely issue resolution using root cause analysis.• Using Red X problem solving methods and analyzing diamond 1 through 7, investigating root cause and implementing corrective and preventive actions.• Evaluating and supporting PFMEA and control plans, assuring control over critical features at OEM & Tier 1.• Working with cross functional teams to develop strategies, support quality programs & campaigns, ensuring decision making and timely completion.• Developing action items to meet GCA, DRR, WDPV & warranty targets.• Leading Built in quality (BIQ) process audits – Engaging GA, maintenance, paint shop and suppliers for actions.• Ensuring timely resolution of supplier and design related ergonomic and quality issues.• Subject matter expert for squeak and rattle, water leaks and color harmony – Collaborating with the right stakeholders to identify root cause and implement corrective action.• Developing and maintaining standard work instructions used by the Quality team.• Awarded Leader of the Month by PMN (Plant Manager's Network) & selected as Team GM PLUS candidate - 2022 & 2023. Show less

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  Conestoga College

  May 2022 - now

  Professor

  • Developing curriculum for Lean Six Sigma, integrating industry practices and real-world examples.• Facilitating engaging lectures, fostering active student participation and critical thinking.• Providing guidance and support, clarifying complex concepts, and promoting practical application for students.• Designing assessments that gauge understanding and application of Lean Six Sigma principles, offering constructive feedback for growth.