Pankaj Sarkar

Experience

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  Google Maps Street View

  Jan 2016 - now

  Street View Trusted Photographer

  Build trust with a high-quality virtual tour that lets people experience your business location before they arrive. These immersive, virtual experiences inspire greater confidence among prospective guests and patrons. Our services are Google Map business’s immersive and virtual tour video and photography

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  University of Wollongong

  Feb 2020 - Nov 2020

  Casual Project Developer

  Academic Project Name: MyUOW & UOW Shuttle Apps EnhancementWorked in a team for development of integration with the MyUOW app, the UOW shuttle app and the UOW parking app into one easy to use application. improved the user experience by updating and adding feature of the shuttle and parking features so that students, staff, and visitors of UOW will be able easily use the application to find the information that they are after such as tracking for the shuttle buses and live updates for various car parks around UOW. Show less

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  Telstra

  Feb 2022 - now

  Customer Advisor

  Key Duties and Responsibilities:- Consulted with customers to understand their personal needs, informed them of products and services provided by Telstra and identified opportunities to cross-sell.- Ensured care sales process was followed at all times using available sales tools and consistently delivered customer service in line with the care sales model.- Overcame and converted negative customer experience to a positive and profitable customer relationship.- Used CRM applications such as Console and Siebel. Show less