Jia Hee L.

Experience

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  Mastile Tiling (Seremban) Sdn. Bhd.

  May 2019 - Aug 2019

  Admin Assistant

  ●Handle general office tasks and administrative duties such as filing, typing, copying, binding, scanning, etc.● Prepare and monitor invoices, key in daily sales, and conduct data entry.● Providing support to visitors.

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  Engage Media Sdn. Bhd.

  Sept 2022 - Dec 2022

  Part Timer Team Leader

  Event support in Matrix Concepts Holdings Berhad’s Launching Opening Day and Carnival.

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  Logicalis Asia

  Mar 2023 - Jul 2023

  Network Engineer and Security Analyst

  -Perform L1 diagnosis, troubleshoot and resolve customers issues whilst maintaining customer satisfaction.-Contact the client or vendor to gather information of the network devices.-Managing the wireless network infrastructure like removing existing SSID and adding new ones based on client's Wi-Fi requests.-Expose to technologies within the networking like Cisco, Aruba, Palo Alto, and FortiGate environments.-Assist senior network engineer to perform firmware upgrade on network devices.-Monitor the email queue to respond clients' inquiries.-Handover any ongoing tasks that required assistance from the next shift team members in the email. Show less