Tara Johnson

Customer Service Representative

167 followers

Greater Melbourne Area

Connect with Tara Johnson to Send Message

Connect

Connect with Tara Johnson to Send Message

Connect

Timeline
About me
Communications Officer at Victorian Health Building Authority
Education
- University of Technology Sydney
  2007 - 2008
  Graduate Diploma Information Management
- University of Sydney
  2004 - 2006
  Bachelor of Arts English and Philosophy
Experience
- Campion Education
  Jan 2004 - Jan 2007
  Customer Service Representative
  Casual customer service role with Bellbird Books, a division of Campion Education.
- Australian Catholic University
  Jul 2007 - Nov 2007
  Inter-campus Loans Officer
  Processed loans and returns at the North Sydney campus library. Assisted with catalogue enquiries.
- Wolters Kluwer
  Nov 2007 - Apr 2009
  Indexer
  Analysed and synthesised legal information to create indexes for specialist publications. Edited, proofread and consolidated indexes in XML.
- University of Technology Sydney
  Oct 2008 - Jan 2009
  Research Assistant
  User analysis, interface design and web content writing for a prototype digital library.
- State Library of New South Wales
  Apr 2009 - Dec 2009
  Librarian
  Catalogued government publications and electronic resources. Edited records and created authorities in the Libraries Australia database. Assisted with rare books projects.
- The University of Queensland
  Jan 2010 - Mar 2010
  EProject Officer
  Created and edited records for the University of Queensland's institutional repository of publications.
- Virgin Australia
  Apr 2010 - Apr 2013
  Technical Publisher
  Technical editing for the Airline Publications team.Edited and published updates to the company's cabin crew manuals.
- AHPRA (Australia Health Practitioner Regulation Agency)
  Oct 2013 - Apr 2017
  Digital Services Officer
  Web publishing for AHPRA's intranet and 15 websites. Published news items, media releases, events, job ads, videos, documents and more. Ensured all content met best practice for the web and WCAG accessibility requirements. Created engaging training videos in Powtoon.
- Brotherhood of St Laurence
  May 2017 - Jan 2019
  Digital Officer
  Digital all-rounder for the Brotherhood's intranet and 15 websites. Content creation: web copy, web banners, icons, email signatures, EDMs. Published news items, media releases, events, job ads, videos, documents and more. Ensured all content met best practice for the web. UAT for new websites.Worked with Google Analytics and Google Tag Manager to track web traffic.
- Department of Health & Human Services, Victoria
  Jan 2019 - Jun 2019
  Digital Editor/Publisher
  Editing, writing and publishing web content for the department's intranet and sector websites. Applying plain English principles to written content and ensuring communications meet audience needs. Publishing news items, media releases, events, training courses, videos, documents and more. Providing advice on best practice for the web. Ensuring all content meets WCAG accessibility requirements.
- Victorian Health Building Authority
  Jul 2019 - now
  - Communications Officer, Content
    Feb 2024 - now
  - Digital Content Officer
    Jul 2019 - Feb 2024
Licenses & Certifications
- Adobe InDesign Essentials
  City Desktop Training
- Creating Accessible Documents: Word and PDF
  Vision Australia
- Adobe Photoshop Essentials
  City Desktop Training
- Certified Sitecore Technology Specialist
  Sitecore
- Adobe Illustrator Essentials
  City Desktop Training