Nathan Carroll

Experience

• 

  Storage Associates

  Jun 2010 - Mar 2015

  Assistant

  - Responsible for submitting mileage reports monthly.- Produced a financial spreadsheet model in Excel which was implemented into the template for all financial reports throughout the company.

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  Aon Hewitt

  Jun 2011 - Jul 2011

  Work Placement

  - Created reports and excel documents, both in a solo and team environment, for seniors within the company. - Assisted in any additional filing throughout the office. - Improved upon my Office skills, including Excel and Access, gained experience with data sets and developed presentation skills.

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  Frankie and Benny's

  Sept 2013 - Sept 2013

  Waiter

  - Received the Foundation Food Safety & Health and Safety Certificates (100%).- Left to attend Warwick University.

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  University of Warwick Alumni Relations

  Oct 2013 - May 2015

  Student Caller

  - Contacted past graduates of my university, attempted to update their employment details and fundraised for the University's 50th Anniversary.- Improved my time-management, rapid rapport-building, resilience and determination, whilst allowing me to develop fantastic communication skills. - Was a key member in the most successful team throughout my employment.

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  Andrews Associates

  Jul 2014 - Sept 2014

  General Assistant

  - Reorganised all office files, built furniture to house them and developed a categorical system to store them.- Rapid increase in organisational skills, attention to detail and communication in an office environment.- I also sold many items of unneeded furniture on eBay

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  Private Household

  Mar 2015 - Jun 2016

  A level Maths Tutor

  - I use Skype and an interactive whiteboard to tutor an A level student in Maths, help out with exams, and write exercises for my student which are completed weekly.- As well as the qualities that my other tutoring positions have given me, I have a proven track record of success here; boosting the student from a D and E to two B's within 3 sessions before his AS Maths. He is now top of his class, with a latest score of 98% in his mocks.

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  My Tutor Web

  Aug 2015 - Apr 2016

  Online Tutor

  - Online maths tuition for all ages via an interactive whiteboard

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  Explore Learning

  Nov 2015 - May 2016

  Tutor

  - Small group tuition for 4-16 year olds, focused on Maths and English.- Developed my ability to communicate complicated ideas effectively and easily.- Juggling this job and university has taught me to sub-manage my time, be flexible, and motivate myself at all times.

• 

  Tesco PLC

  Apr 2016 - Jun 2016

  Checkout Assistant

  - Supporting the team leader in checkout and self-scan areas- Responsible for age-restricted sales of alcohol, cigarettes and the lottery.

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  Society of Operations Engineers

  Jun 2016 - Jul 2016

  Receptionist Cover

  - Covered a 2 week holiday period- Gained experience with general admin work in an office environment- Had the opportunity to shadow an IT Graduate performing SQL Database Management

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  BT

  Oct 2016 - Mar 2017

  IT Sales Advisor

  - Responsible for sales, acquisition and retention of new and existing customers- Met and exceeded KPIs for the training period

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  RSM Partners

  Mar 2017 - Apr 2020

  - Responsible for full-stack architecture and implementation of fixes and enhancements within the software suite- Involved in the vast majority of our custom client solutions; most recently as a consultant and main Technical Test Contact for a multi-million-pound software implementation- Wrote additional automation tools whenever suitable; automating our Software Messages Manual and creating a Product QA Harness for automated quality assurance test scripts- Solely responsible for the UI development of two solutions for multi-billion-dollar banking clients- Presented a session on development skills at a mainframe technical conference Show less - 1st and 2nd line support for RSM Software - researching, diagnosing, troubleshooting and identifying solutions to resolution, as well as customer demonstations- Coordinating with the Development Team to manage timing, communication and delivery of software fixes or other enhancements- QA Testing for RSM Software, including creation of QA process and implementation of various automation.This role also included various stints as a developer, with projects including:- An automated Software Licence GUI with API connectivity, email alerts and financial enhancements, written in Python using Django.- Various REXX projects, notably for a client implementing one of our enterpriseConnector solutions to automate their mainframe provisioning tool. Show less Mainframe training scheme to gain a great basis for a general understanding within the mainframe, before I specialised into Software 17 months ahead of schedule.Learnt a variety of mainframe skills and went on several courses from RSM Training, including z Systems Familiarity, TSO/ISPF, z/OS JCL, RACF, Storage, VSAM, ICF, SMP/E, TCP/IP, REXX and z/VM.This is in combination with several soft skills courses in communications, customer service, presentation skills and the ITIL Foundation Course Show less

  • Software Developer

    Mar 2019 - Apr 2020

  • Software Support/Junior Developer

    Sept 2017 - Mar 2019

  • Mainframer in Training

    Mar 2017 - Sept 2017
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  BMC Software

  Apr 2020 - Feb 2023

  - Architected a vast number of improvements, particularly for Privileged Access Manager. This included multi-system support, major UI enhancements, future request support, UX improvements and support for TSS and ACF2, to name but a few- Designed further improvements to the automated build process to further enable Agile methodology and automated SHA-256 file generation when performing QA submissions- Received a personal commendation from Rabobank after work performed:"We want to send a big compliment to Nathan Carroll. He made a special effort for Rabobank to implement many improvements and requests in Breakglass. Even while Nathan was on vacation, he was still making improvements. Without his efforts, the Breakglass product would not be what it is today."- Continued to grow unique relationships with several customer bases, including services clients Show less

  • Staff Product Developer

    Aug 2022 - Feb 2023

  • Product Developer

    Dec 2020 - Jul 2022

  • Associate Product Developer

    Apr 2020 - Nov 2020
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  Vertali

  Feb 2023 - now

  Software Developer

  Software Development of several varied mainframe software products, including zTrust for Networks. - Responsible for the entire architecture and lead development of consultant software from creation to market-ready- UI Lead Developer, for both Javascript SPAs and React applications - Present to clients, giving software demonstations where necessary- Manage and oversee other Product Developers in the team