Melissa Barnett

Experience

• 

  SOUTH EAST INSTITUTE OF TAFE

  Jan 1999 - Jan 2004

  Managing Front Office/Reception Operation including customer service, Course Information, Institute Stationary Ordering (Envelopes) and managing Fee payments including banking. Assisting with Audit preparation and training or requirements for the Institute. Co-ordinator of various Teaching programs including Forestry, Vocational Preparation (inluding basic literacy, numeracy and English as a second language courses), Hospitality and Cookery, Office Administration and Business Services. Support to Regional Director including taking of Minutes, Co-ordinating appointments, letter and report writing. Teaching introduction to computing - night class. Basic introduction to Email, Internet, Spreadsheets, Database and Word.Entry level course aimed at people with no experiene.

  • Client Services Co-Ordinator

    Jan 2003 - Jan 2004

  • Quality Assistant

    Jan 2003 - Jan 2003

  • Program Co-ordinator

    Jan 1997 - Jan 2003

  • Personal Assisstant

    Jan 2001 - Jan 2002

  • Computing Teacher - Introduction to Basics

    Jan 1999 - Jan 2000
• 

  Housing SA

  Mar 2004 - Jul 2014

  Supporting Tenants at risk to maintain their housing and receive support for social issues. Managing all aspects of Tenancy including property condition, rental payments, debt, community development, disruptive behaviour and liaising with agencies to allow early intervention and successful tenancies.Includes a period as a Debt Specialist.

  • Tenancy Practitioner

    Jun 2014 - Jul 2014

  • Housing Officer

    Mar 2004 - Jun 2014
• 

  Housing SA. DCSI

  Jul 2014 - Dec 2017

  Team Leader Access and Intake

  Providing Leadership, Management and support of a team of staff including Customer Services Officers, Access Workers, Housing Officers, Tenancy Practitioners and Administration staff. Providing Support to people to access/maintain appropriate housing options with support for Social Issues that are impacting their lives.Enabling people to move forward with stability while reaching their potential.I work closely with non-government agencies to have a co-ordinated approach to meeting the holisitic needs of residents of South Australia.I am a passionate advocate for clients impacted by Domestic Violence and Mental Illness. Show less

• 

  Housing SA

  Feb 2018 - Jul 2018

  Senior Project Officer - strategy and reporting

  Assisting Housing SA transition to NDIS.Exploring sustaining communities and lifestyle for South Australians over 50. Working towards an age friendly SA.

• 

  SA Housing Authority

  Jul 2018 - now

  Executive support for committees, Strategic connections with sector, industry and public. Ministerial briefings, reporting and research. Supporting a collaborative approach to reducing homelessness.

  • Senior Access Worker

    Jun 2021 - now

  • Project Officer

    Oct 2019 - now

  • Access Worker

    Jul 2019 - Oct 2019

  • Senior Project Officer - Support, Strategy and Reform.

    Jun 2019 - Jul 2019

  • Senior Project Officer - Planning and Reporting Team

    Jul 2018 - Jun 2019