Nora Knapp

Experience

• 

  Main Street Books, Davidson

  May 2016 - Aug 2016

  Book Seller

  — received and shelved book orders— wrote book reviews to place on bookshelves to increase sales— gave customers book recommendations and answered questions over the phone

• 

  UNC Student Stores

  May 2017 - Aug 2017

  Book Seller

  — cashier— restocked clothing and merchandise–– answered customer questions on the sales floor and over the phone

• 

  Elmo's Diner

  Apr 2018 - Jul 2019

  Host

  — made salads in high-volume kitchen— ran food — bussed tables— worked as host with waits of up to 45 minutes

• 

  Eastcut Sandwich Bar

  Aug 2019 - Jul 2020

  Cook

  — cross-trained to learn all job positions: cold line, hot line, dishwasher, expo, food-runner, and counter— trained new back-of-house employees in both English and Spanish — made sandwiches and salads for here, to-go, and catering orders— made fresh mozzarella, roasted whole turkeys, sliced meats on deli slicer, made pickles and sauces

• 

  Plant

  May 2021 - Aug 2021

  Culinary Intern

  –– set self-improvement goals focused on communication, speed, and plating artistry, and worked with mentor to achieve them–– worked on the garde manger station–– made a variety of vegan cheeses, sauces, and dressings

• 

  Summit Coffee

  May 2022 - Dec 2023

  Barista

  –– barista: dialed in espresso machine; made coffee, espresso drinks, and teas to go–– cashier: took orders with a POS system, arranged and sold pastries

• 

  Plant

  Jul 2022 - Dec 2022

  Line Cook

  –– line cook: did prep and service for garde manger and dessert line

• 

  Old Europe Pastries

  Jan 2023 - now

  Barista

  –– barista: made coffee and espresso drinks in a high-volume environment, for here and to go–– cashier: counter service for food and drinks, ran food and drinks, bussed tables, washed dishes, took orders over the phone, prepared to-go orders–– bartender: poured wine, made cocktails