Subbulakshmi Subbiah

Experience

• 

  Ujjivan Small Finance Bank

  Nov 2020 - Jun 2021

  Assistant Customer Relationship Manager

  Ujjivan, with the aim of financial inclusion, has been serving many people, who have never been into banking. Working in the largest branch of Ujjivan across Pan India - Puducherry, I learnt many professionally and personally. As the Assistant Customer Relationship Manager, - Primarily, I had a team of 6 to manage and guide thru in achieving the sales target and customer service. - Dealing with various customer queries made me understand not just the banking policies, but also look deep into the livelihoods of the people. - Interacting with a lot of women and introducing them to banking via awareness was one, which I have loved about the role. - Sales and people management went hand in hand throughout.On the whole, the role helped me understand how financial inclusion has been working in the base level. Show less

• 

  Tata Consultancy Services

  Jan 2022 - now

  Working as the point of contact for Salesforce talent requirements, I am actively involved in workforce planning, team handling and fulfilling the requirements at the end of every quarter. I am also specialized in hiring niche skills in Salesforce like Salesforce Commerce Cloud, Apttus CPQ, Salesforce CPQ and Vlocity CPQ.Every challenge in the role acts as a way for a strategic solution finding, which makes the role exciting. Working on the SFDC requirements at TCS, I get the opportunity to explore and dive into various dimensions of sourcing. Building the talent pipeline with respect to the changing requirements keep the role exciting. Finding the talent and routing him/her to the right role/requirement is again a skill, which I am building on with the role.

  • Specialist - Talent Sourcing

    Jun 2022 - now

  • Management Trainee

    Jan 2022 - May 2022