Subbulakshmi Subbiah

Subbulakshmi Subbiah

Assistant Customer Relationship Manager

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location of Subbulakshmi SubbiahBengaluru, Karnataka, India

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  • Timeline

  • About me

    Identifying talents across - Strategic HR & Talent Sourcer @ TCS - UGC NET Qualified

  • Education

    • Private

      2014 - 2015
      Commerce
    • Sakthi Vinayakar Hindu Vidyalaya, Tuticorin.

      2011 - 2013

      Activities and Societies: Participated in various elocution and painting competitions. Bagged the first prize (State Level) in the Imagination focused Essay Writing in Tamil, conducted by Veda Academy.

    • Sri Jayendra Swamigal Silver Jubilee Matriculation Higher Secondary School, Tirunelveli.

      2009 - 2011
    • Little Flower Matriculation Higher Secondary School, Tirunelveli

      2000 - 2009
    • LADY DOAK COLLEGE

      2015 - 2018
      Bachelor of Business Administration - BBA Business Administration and Management, General 8.8

      Activities and Societies: As the secretary of the Vrithik Club, I organized several cultural and management events in the department. I volunteered for scribe work and cleaning activities under NSS program.

    • THIAGARAJAR SCHOOL OF MANAGEMENT

      2018 - 2020
      Master of Business Administration - MBA HR & Finance

      Activities and Societies: Been the CCM of the HR club "nAch", "We Care" club (inculcating CSR in the students) and "Navras" Club (dramatics). Organised the HR, B-plan and CSR competitions during Yukti (National level management cum cultural event).

  • Experience

    • Ujjivan Small Finance Bank

      Nov 2020 - Jun 2021
      Assistant Customer Relationship Manager

      Ujjivan, with the aim of financial inclusion, has been serving many people, who have never been into banking. Working in the largest branch of Ujjivan across Pan India - Puducherry, I learnt many professionally and personally. As the Assistant Customer Relationship Manager, - Primarily, I had a team of 6 to manage and guide thru in achieving the sales target and customer service. - Dealing with various customer queries made me understand not just the banking policies, but also look deep into the livelihoods of the people. - Interacting with a lot of women and introducing them to banking via awareness was one, which I have loved about the role. - Sales and people management went hand in hand throughout.On the whole, the role helped me understand how financial inclusion has been working in the base level. Show less

    • Tata Consultancy Services

      Jan 2022 - now

      Working as the point of contact for Salesforce talent requirements, I am actively involved in workforce planning, team handling and fulfilling the requirements at the end of every quarter. I am also specialized in hiring niche skills in Salesforce like Salesforce Commerce Cloud, Apttus CPQ, Salesforce CPQ and Vlocity CPQ.Every challenge in the role acts as a way for a strategic solution finding, which makes the role exciting. Working on the SFDC requirements at TCS, I get the opportunity to explore and dive into various dimensions of sourcing. Building the talent pipeline with respect to the changing requirements keep the role exciting. Finding the talent and routing him/her to the right role/requirement is again a skill, which I am building on with the role.

      • Specialist - Talent Sourcing

        Jun 2022 - now
      • Management Trainee

        Jan 2022 - May 2022
  • Licenses & Certifications

    • Use LinkedIn Talent Insights to Inform Critical Business Decisions - Assessment

      LinkedIn
      Jul 2023
      View certificate certificate
  • Honors & Awards

    • Awarded to Subbulakshmi Subbiah
      On The Spot Award Tata Consultancy Services Mar 2022 In the first month of job, I was able to achieve beyond with the proper guidance of the team and I am glad that the team recognized my work with the award.
    • Awarded to Subbulakshmi Subbiah
      Best Secretary of "VRITHIK" Club Department of Business Administration, Lady Doak College, Madurai. Apr 2018
    • Awarded to Subbulakshmi Subbiah
      Best Volunteer Department of Business Administration, Lady Doak College, Madurai. Apr 2018
    • Awarded to Subbulakshmi Subbiah
      Certificate of Special Honor Lady Doak College, Madurai. Mar 2018
  • Volunteer Experience

    • Student Volunteer

      Issued by National Service Scheme in Lady Doak College on Jun 2015
      National Service Scheme in Lady Doak CollegeAssociated with Subbulakshmi Subbiah