Daniela Nava

Experience

• 

  NORMS Restaurants

  Nov 2014 - Aug 2017

  Server

  -Provide customer service, both in-person and through the phone, in a fast-paced environment-Handle high volumes of cash flow as a floor cashier-Multi-tasks on the floor as both a server and a cashier-Carry side work for all stations within the restaurant

• 

  TGI Friday’s Restaurant

  Aug 2017 - Apr 2018

  Server

  -Greet customers as they arrive at the restaurant-Be very detailed to customers’ requests when ordering food or drinks-Keep composure under stress-Provide friendly customer service

• 

  East Los Angeles College

  Feb 2018 - Aug 2019

  Program Assistant

  -Provided technical support for administrative offices.-Formated detail scheduling & office management spreadsheet.-Assisted with inventory of department assets.-Assisted professors, faculty, staff, & students with general administrative forms.

• 

  Mole Hole

  Feb 2020 - Jul 2020

  Cashier

  -Process customer orders and record them in the restaurant database-Ensure all orders are delivered to the customers promptly-Tally money in the cash drawer at the beginning and end of each work shift-Respond to customer inquiries, issue receipts, and record customer suggestions

• 

  Love's Travel Stops

  Dec 2020 - Sept 2021

  Team Trainer

  -Trained new hires on company policies and procedures.-Used the best training methods for a specific purpose or audience.-Informed employees on scheduled training and tracked their progress. -Communicated with management and team members to ensure that all needs were met.

• 

  IWork Employment Services

  Nov 2021 - Aug 2022

  Career Advocate

  -Planned and implemented a job coaching strategy with multiple employees. -Presented skills to aid people in job searches.-Assisted employees with disabilities in learning and excelling in their job functions.-Created and updated records as well as reports on progress.

• 

  20/20 Plumbing & Heating, Inc.

  Aug 2022 - Jun 2023

  Human Resources Training Coordinator

  -Conducted new employee pre-hire, onboarding, and orientations.-Effectively communicated human resource and payroll policies to employees. -Assisted with processing Sick/PTO Requests.-Processed payroll manually and electronically on a weekly basis.-Trained employees on Time & Attendance as well as company software. -Provided technical support and created SOPs.-Prepared weekly payroll checks (audited timecards, printed, scanned,stuffed, and packaged checks).

• 

  ALFARO COMMUNICATIONS CONSTRUCTION, INC

  Sept 2024 - Apr 2025

  Payroll Clerk

  -Administered payroll for prevailing wage jobs, ensuring accurate pay rates and compliance with union agreements for a team of 80 employees.-Created and updated employee profiles, including tax forms, direct deposit, and personaldetails.-Monitored employees' geo tracker data daily to ensure accurate timekeeping andcompliance.-Assisted with labor compliance audits and reporting.-Addressed employee payroll inquiries and discrepancies.

• 

  Revolution Foods

  Mar 2025 - now

  Human Resources Assistant