Simon J Donovan

Simon J Donovan

Software Developer/IT Support

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location of Simon J DonovanSan Francisco Bay Area

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  • Timeline

  • About me

    Field Applications Engineer | GREM | Malware Analysis | Reverse Engineering | Linear & Interactive Media Composer

  • Education

    • Computer Network Institute, Dublin, Ireland

      -
      Microsoft Certified Solutions Developer Computer Science
    • Senior College Blackrock, Dublin, Ireland

      -
      Associate's degree Computer Science Student Of The Year
    • ThinkSpace Education

      2012 -
      Music For The Media
    • SANS Technology Institute

      2021 - 2021
      FOR610: Reverse Engineering Malware: Malware Analysis Tools and Techniques
  • Experience

    • Irish IT Industry

      Jun 1998 - Jul 2008
      Software Developer/IT Support

      Worked in the IT industry in Ireland on a wide variety of software systems with different companies including Compaq, ERA Maptec, Vantage Software and Eason Electronic. Systems included: Mobile/Cell Phone Top Up, Geological statistical analysis, Insurance Brokerage & CRM. Skills acquired/used/exposed to: Visual Basic, VBScript, VBA, SQL, JavaScript, HTML, CSS, ASP, C#, C++• Geological statistical analysis - Wrote, developed and tested a tool in VBA to aid Geology students with their research, in Trinity College, Dublin, Ireland. It calculated rose diagrams based on a given subsection/square area of terrain. The rose diagrams represented the length and angle of veins and joints of rock in a given subsection of data.• Mobile/Cell Phone Top Up - Wrote, developed and tested a C# program to send and retrieve data from a pre-existing mobile network transaction gateway API written in C++.• Insurance Brokerage system - Tested and maintained various modules of the system written in Visual Basic.• CRM system - Worked on a helpdesk team that tracked and logged issues in ticketing software. Liaised with and developed key relationships with the CRM system software developers on site to troubleshoot these issues. Show less

    • The Plant Studios

      Jan 2007 - Mar 2007
      Sound Engineering Internship
    • Simon J Donovan Music

      May 2009 - Nov 2021
      Media & Game Composer

      Composer & producer of high quality music for award winning VR, PC & mobile games. High profile clients included Marvel Studios, ILMxLAB and Tencent. As a highly motivated, driven, enthusiastic and talented composer, I ran my own freelance music composing business, providing premium musical assets to game developers using the latest digital audio workstation technology.Responsibilities include:• Composing music cues interactively as well as linearly, according to instruction and asset lists provided by the game producers.• Using my orchestration and compositional abilities, I would write, revise and deliver the music cues in an efficient, timely manner, requiring great attention to detail and superb time management skills.• Upgrading and maintaining a small networked pro audio studio consisting of 3 high performance PC's. Software & hardware updates and network troubleshooting were carried out as needed.• Actively attending game development and game audio conferences and workshops to seek out new clientele and keep up to date on game audio technology. Show less

    • Vaco

      Mar 2018 - May 2018
      Data Support Associate

      Responsibilities included collecting and entering manual data to provide customer/agency data support and maintenance to Large Customer Sales & Sales Operations Teams.

    • Sensory, Inc.

      Nov 2021 - Oct 2024
      Field Applications Engineer

      Sensory develops and licenses technologies for speech recognition, natural language understanding, face and voice biometrics, wake words, computer vision, sound identification and more.• Provided timely and efficient technical support of various speech recognition SDK's, that were delivered to customers.• Maintained and enhanced an internal delivery system ensuring smooth delivery and licensing of SDK's to customers.• Administered guidance to the customers development teams, to help them understand how to implement and customize the SDK's to meet their specific use cases.• Reviewed & assessed the quality of speech data to ensure only top-tier datasets were used to train AI large language models.• Tested and suggested improvements to new and improved internal data collection tools.• Helped to QA, refine and enhance SDK documentation, ensuring clarity, accuracy, and usability for end users.• Managed weekly engineer support hours and invoicing of Development Agreements, ensuring precise billable time tracking and revenue recognition. Show less

  • Licenses & Certifications

    • Google System Administration and IT Infrastructure Services

      Coursera
      Apr 2018
      View certificate certificate
    • Learning Python

      LinkedIn
      Oct 2024
      View certificate certificate
    • Google IT Support Professional Certificate Specialization

      Google
      Sept 2018
      View certificate certificate
    • GIAC Reverse Engineering Malware (GREM)

      GIAC Certifications
      May 2021
      View certificate certificate
    • Google IT Support Professional Certificate - Technical Support Fundamentals

      Coursera
      Jan 2018
      View certificate certificate
    • Learning REST APIs

      LinkedIn
      Nov 2024
      View certificate certificate
    • Google IT Support Professional Certificate - The Bits and Bytes of Computer Networking

      Coursera
      Feb 2018
      View certificate certificate
    • Google IT Support Professional Certificate- Operating Systems and You: Becoming a Power User

      Coursera
      Feb 2018
      View certificate certificate